Swedish Medical Group is looking for a Financial Services Representative \(1\.0 FTE, Days\) to work in Central Business Services at Swedish Medical Group located in Seattle, WA\.
The Financial Services Representative plays a vital role on the Central Business Services team, demonstrating the Swedish values of patient\-centered care and service; respect, caring and compassion; teamwork and partnership; continuous learning and improvement; and leadership\.
In this position you will:
Manage delinquent accounts and, when appropriate, contacting patients by telephone, sending collection letters, and responding to correspondence as appropriate
Determine collectability of patient accounts and process for financial assistance, extended payment plan, settlement, or collection agency referral; serve as a liaison between the clinic and collection agencies
Interpret and communicate information regarding credit policies and procedures, billing practices, insurance submission, and out\-of\-pocket patient responsibility to patients and clinic staff
Ensure patient satisfaction through timely and effective patient account maintenance including assistance with billing, third\-party payments, requests for collections and adjustments, information verification, credit options, and record maintenance
Ensure accurate account information in all billing areas\. Obtain correct information and update system when billing information is incorrect or missing
Required qualifications for this position include:
High school diploma or GED equivalent
Two or more years medical billing and collections
Two years experience in a health care environment
Current knowledge of collection laws and regulations
Ability to handle conflict positively
Strong interpersonal, organizational, and communication skills
About Swedish Medical Group
Swedish Medical Group \(SMG\) is a successful, performance\-driven division of Swedish Health Services, the largest non\-profit health provider in the Greater Seattle area\. The SMG network includes more than 900 providers across 108 primary care and specialty care clinics\.
We offer a full comprehensive range of benefits — see our website for details
Our Non\-Profit Mission: Improve the health and well\-being of each person we serve\.
Since 1910, Swedish has been a hallmark of excellence\. Swedish has grown to become the largest non\-profit health provider in the Greater Seattle area with 11,000 employees, more than 2,800 physicians and 1,700 volunteers\. Swedish is committed to being the best place to receive care, and also the best place to work\. We reward our employees with generous compensation and benefits, individualized orientation, education and a supportive work environment\. Swedish is proud to be an Equal Opportunity Employer\. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law\.