Under the direction of the Director, the Project Manager determines user demands, establishes work priorities, and plans; directs and monitors project work. Maintains project issues and reports to health plan leadership, and communicate to local steering teams on progress of critical path items. Relies on experience and judgment to plan and accomplish goals. The Project Manager will gather and evaluate information concerning a user's conceptual needs, estimate and schedule project activities and associated costs, coordinate and participate in analysis/design/coding activities, ensure that system changes are fully tested, ensure users are fully trained and prepared, associated guideline and procedure requirements are met, and coordinate implementation of the changes. Status / report of all active projects will be reported to health plan leadership on a real time basis.
Serves as a project manager on major complex systems programming and/or implementation projects impacting multiple business areas within the health plan.
Oversees assigned projects including monitoring project and budgetary performance and compliance with applicable specifications, rules, regulations and laws related to business, managed care and clinical applications, preparation of initial and final systems design and documentation necessary for delivery to customer, systems and programming; insures quality and timeliness of work performed and final products.
Develops, plans, and monitors project budget(s) and is responsible for delivering business and computer system applications within budget estimates, using current business and project management metrics.
Confers with hardware and software vendors; assists with the evaluation and selection of contract firms providing programming and analysis services and may assist in contract negotiations with vendors.
Coordinating with IM and Legal on renewing or new vendor contracts.
Performs quality assurance functions, which include validating the quality of hardware and software applications, developing test plans and strategies, conducting detailed research and analysis on software and hardware applications, and providing recommendations for application improvements.
Oversees projects to develop and implement large or complex projects affecting business processes over multiple interfacing areas within the health plan.
Establishes schedules and methods for achieving project goals and objectives; and reviews work products, makes corrections and coordinates staff training and development efforts.
Relationship Management: Develops relationships with departments based upon industry knowledge, and how business processes and technology enhancements can lead to competitive advantage. Sets direction based upon prioritized projects. Oversees projects and budgets. Advises local and corporate steering teams. Ensures projects are made up of the right people with the appropriate skill sets. Relies on experience and judgment to plan and accomplish goals.
Training: Works with Vendors on the following:
Planning for and ensuring preparation and maintenance of documentation pertaining to programming, systems operation and user documentation.
Translating business specifications into contractual requirements for execution.
Ensuring training of users on business processes.
Ensuring new and historical contracts are located and accessible in contract management system.
Responsible for oversight of designated delegated entities with health plan subject matter experts.
Oversea Delegation Oversight Committee requiring organization with committee members and required documentation.
Requirements Definition:Reviews, analyzes, and evaluates systems, business processes and user needs. Works with IM and health plan stakeholders to formulate overall business strategies. .
Performs quality assurance functions which include validating the quality of applications, developing business processes and strategies, conducting detailed research and analysis , and providing recommendations for overall process improvements. Ensures test plans are executed by qualified personnel and that test results are documented.
System Architectural Planning: Insures engineering, architecture, and design of technology infrastructure to support software products. Works with technical experts to develop project plans, budgets, and technical specifications.
System Integration Planning: Designs plans for interfacing and integrating applications in coordination with IM to ensure successful operations. Has a working knowledge of application functions to ensure exchange information between applications. Familiar with standard concepts, practices and procedures within this field.
Vendor Management and Delegation Oversight -- Manage the renewal and execution of new vendor contracts to support health plan operational needs for best value. Coordinate functions between vendors to ensure no overlap of services. Coordinate with IM (when necessary) and Legal to ensure proper contractual review prior to execution. House existing and archived vendor contracts in on the contract management platform. Ensure coordination with health plan SMEs for proper oversight/audits for delegated entities. Lead and facilitate the Delegation Oversight Committee meetings with designated committee members.
A. Education/ Skills:
Bachelor's degree in Information Management or Business a related field required.
Advanced knowledge of Microsoft Project
Must have two to four years previous experience working on information technology or business project teams and in obtaining customer requirements and other analysis activities.
Previous experience managing projects of small to medium scope and complexity.
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and performance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, theref...ore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.