Full-Time Position - Raleigh, NC Office. The Front Office Operations Associate works under the supervision of the Business Office Manager. Responsible for managing and coordinating the scheduling process for all procedures performed in the Surgery Center. Provides personalized services to include patient registration, collection of co-pays and surgery center information to address patient/family member questions and concerns.
One year experience in medical insurance with billing or test/surgery scheduling experience in an Ambulatory Surgery Center or hospital environment preferred. General knowledge of the reasons for patient care/services as administered in the surgery center, including physiology, anatomy, and medical terminology. Must have ability to establish and maintain effective working relationships with co-workers, physicians and patients; use independent judgment required in planning, prioritizing and organizing diversified workload. Attention to detail. Knowledge of CPT, HCPCS and ICD-10 codes preferred. Strong telephone communication. Computer literate as well as data entry skills. CPR certification required.
Must be able to work in a cooperative manner and maintain effective working relationships with management/supervisors, co-workers, customers and vendors.
Internal Number: 2017-39
About Raleigh Orthopaedic Surgery Center
Raleigh Orthopaedic Clinic, is Wake County’s first orthopaedic practice. The Raleigh Orthopaedic Clinic's board certified surgeons are committed to being the orthopaedic provider of choice for our community by providing high quality, personalized care to our patients through our experience and dedication.The Raleigh Orthopaedic surgeons have over 200 years of combined experience and perform over 8,500 procedures a year. Our surgeons are fellowship trained in their respective sub-specialty areas, which include:- Orthopaedic Urgent Care - Physical and Occupational Therapy - MRI - Digital X-Ray - Orthotics, Prosthetics & Pedorthics In addition, we also have an outpatient surgery center, Raleigh Orthopaedic Surgery Center, which specializes exclusively in orthopaedics to provide our patients with a new level of surgical excellence.