The Program Manager assumes full responsibility for the development, design, and implementation of educational forums, webinars, virtual conference, and in-person conferences focused on the health care industry and efforts to improve the health care delivery system. Educational programs will focus on a range of issues associated with health care reform implementation, operations and technology issues, and health policy. Knowledge and understanding of health insurance, knowledge of health care reform /ACA or health care delivery system issues is beneficial. Experience and interest in exploring virtual conferences and new mediums for delivering conferences is also beneficial.
The position requires incumbent to manage all phases of educational program development including research and analysis of topic areas, needs assessment, content development, faculty recruitment, writing and production of promotional materials, budget management, and supervision of all on-site logistics. The position requires professional collaborative skill in dealing with all levels of health insurance professionals, Federal and State government officials, academicians and advocacy groups as well as other AHIP department senior staff to develop program objectives. The incumbent will be required to develop a wide range of educational programs utilizing various mediums including on-site conferences, online/web-based training, virtual conference, and social media. In addition, the incumbent will be required to develop educational conferences and products that support the Association's efforts in membership and other program areas.
Adherence to deadlines is crucial to meet the annual calendar production schedule of conferences and forums sponsored by AHIP. Project management skills are required and critical in all phases of conference production from initial planning to implementation.
The incumbent is expected to perform the following specific job responsibilities at a high level:
1. Conduct research and analysis to determine conference/forum/webinar objectives and content.
Analyzes health care industry marketplace and industry trends.
Researches topic areas using research tools to obtain new and improved programming information.
Consults regularly with AHIP senior staff and Association members to ensure that the industry issues are properly represented by educational programs and forums.
Identifies new informational resources and applies new information to educational programs in ways that are conducive to adult learning.
With staff and member groups, determines objectives for educational forums and designs program content to meet objectives.
2. Manage planning process from confirming Faculty through successful completion of conference.
Interviews potential faculty, determines subject knowledge and assesses qualifications.
Gains commitment for participation.
Directs presentation format and coordinates co-presentations. Coordinates conference calls with all faculty and planning bodies.
Guides faculty regarding content, learning objectives, format and focus of presentation.
Provides written information on overall direction of education programs/conferences/forums for marketing materials and website promotion.
Evaluates presentation ability and relevancy of presentation to educational objectives.
Monitors financials including travel reimbursement and speaker and vendor contracts to ensure budget targets are met.
Coordinates post-conference activities including faculty thank you letters, travel reimbursement, and post-conference messaging to attendees.
3. Writing promotional content for individual conferences and programs.
Writes and edits copy for promotional material for individual conferences—print and online information.
Prepares updates for conference websites and ensures accuracy of information.
Researches, selects, and compiles appropriate materials and provides for their formatting and distribution at conference site.
4. Enhances the credibility and visibility of AHIP through educational programs and forums.
5. Keeps abreast of ongoing and rapid changes in health care delivery systems and the increasing number of health policy issues which may have an impact on the industry.
6. Oversees on-site coordinating activity at AHIP conferences.
Ensures that appropriate staff is assigned and prepared.
Handles faculty issues.
Monitors all educational sessions and events.
7. Assists with the development of new programs and special projects in tandem with Association department managers and other health care organizations to advance education of the health insurance industry.
This position does not supervise staff.
This position requires basic knowledge of health insurance.
Experience in implementing virtual conferences and/ or webinar technologies.
The incumbent should possess demonstrated good judgment, a well-developed sense of propriety, political acumen, and the ability to think constructively,
Strong interpersonal skills and ability to deal with complex and changing political situations is important.
Exemplary project management skills and attention to detail is required.
Ability to be flexible in working on multiple tasks at one time and to problem solve within a limited time frame to meet program deadlines.
Willingness to participate in administrative responsibilities as necessary to effectively complete projects (e.g., conference calls).
Ability to work effectively within a team structure is an absolute.
Innovative, collaborative and consensus-building leadership and management skills necessary.
Three to four years of experience in program management of educational forums and conferences for various disciplines in the health insurance industry or health policy expertise equivalent.
Health insurance industry/health policy knowledge is preferred.
Demonstrated experience with new technology platforms to provide educational conferences.
Education: Bachelor’s Degree required.
Physical Work Activities & Conditions:
Continuous sitting for prolonged periods more than 6 consecutive hours in an 8-hour day.
Keyboard use of greater of equal to 90 % of the workday.
Percent of Travel:
Active work, 25% requires travel.
The purpose of a job description is to describe the overall function and general responsibilities of a job. Job descriptions are used in hiring and training and to provide employees with a better understanding of employer expectations. Actual job functions and duties will vary as job responsibilities and business needs require.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, age, disability, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran
Interested candidates must send resume, references and a cover letter that includes salary requirements to: email@example.com or mail to:
America's Health Insurance Plans (AHIP)
ATTN: HR Dept/ECDD
601 Pennsylvania Avenue, NW
South Building, Suite 500
Washington, DC 20004
Additional Salary Information: Salary is commensurate with experience
America’s Health Insurance Plans (AHIP) is the national trade association representing the health insurance community. AHIP’s members provide health and supplemental benefits through employer-sponsored coverage, the individual insurance market, and public programs such as Medicare and Medicaid. AHIP advocates for public policies that expand access to affordable health care coverage to all Americans through a competitive marketplace that fosters choice, quality, and innovation.