Providence is calling a Program Manager, Nursing Practice & Quality to Providence Health & Services in Portland OR, Renton WA (may consider other locations pending experience)
We are seeking a Program Manager, Nursing Practice & Quality to provide nursing/clinical support and guidance to initiatives and structures to improve and standardize nursing practice, quality, and/or safety performance and outcomes. He/she works collaboratively across the clinical enterprise and other divisions and departments. The Program Manager ensures appropriate enterprise-wide and inter-professional engagement in practice and quality initiatives and structures. The Program Manager supports creation and utilization of quality and safety metrics and other performance reporting. He/she incorporates principles of high reliability and process improvement into all practice and quality initiatives.
The Program Manager actively supports and incorporates the Mission and core values into all work activities; treats all others with respect; and demonstrates excellence, justice and compassion in daily work.
In this position you will:
Uphold the highest standards and clinical integrity in assigned quality, safety, and/or practice initiatives–Maintains professional and industry standards in assuring all clinical decisions, content, and impacts are appropriate in context of professional standards, current evidence-based recommendations, and clinical standards or guidelines.
Lead and manage nursing and clinical quality, safety, and/or practice initiatives for assigned accountabilities – Plans, leads and manages defined clinical initiatives. Develop, in collaboration with all other stakeholders, tactical plans and structures to achieve desired outcomes. Obtains sufficient input to process to assure representation while maintaining efficiency and supporting stewardship.
Coordinate creation of standard processes to promote adoption – Collaborate with Clinical Decision Teams, Nursing Education & Adoption Team, and quality and clinical leaders as applicable to define, create, and provide ongoing evaluation of effective process for adoption of clinical quality, safety, and/or practice improvements.
Lead by example – Models collaborative, evidence-based, respectful "top-of-license" professional nursing practice. Incorporates standards for professional nursing and PSJH strategic goals into enterprise standards and practices.
Focus on the customer – Maintains priority focus on the impact on the patient and family, and the nursing caregiver, of any clinical initiatives and structure.
Project and change management – Acts as an inspirational change agent for regional and local implementation of defined clinical initiative and structures, including current state and gap analysis, oversight of communication and training plans, change planning specific to the needs of applicable sites, and barrier/issue management. Coordinates and collaborates with stakeholders in establishing adoption and evaluation plans.
Quality/metrics – Collaborates in creation and utilization of quality and performance metrics, and to develop and implement strategic plans to collect, report, and maintain relevant performance and outcome data.
Required qualifications for this position include:
Nursing degree – Bachelor's degree in nursing required
5-10 years in nursing care delivery
3 or more years in advanced practice or practice, quality, and/or safety leadership role, such as clinical educator, clinical nurse specialist, quality leader or Magnet Program Director
Unencumbered RN license in state(s) of hire. If RN holds a multistate license through the Nurse Licensure Compact (NLC), the RN must adhere to the requirements of licensure in the new state(s) of hire.
Current knowledge in priority areas of practice and quality improvement, including hospital-acquired conditions, patient and caregiver safety, primary and secondary prevention, and care coordination
Knowledge of principles of quality improvement and process improvement
Strong analytical skills
Understanding of health care statistics
Ability to utilize capabilities of electronic health records and other technologies to further program aims
Ability to design and execute complex clinical projects
Demonstrated ability in project and program management and coordination
Interpersonal skills that convey an inclusive, flexible, positive and supportive attitude and the ability to model effective collaboration and cooperation
Ability to effectively manage multiple responsibilities, urgent responses, and challenging situations
Demonstrated problem-solving skills, including the ability to understand and execute in a widely disseminated nursing organization
Demonstrated ability to prioritize and manage multiple simultaneous projects
Preferred qualifications for this position include:
Nursing degree -- Master's or related master degree strongly preferred
Advanced practice nursing or nursing specialty certification strongly preferred
Experience in multiple phases/settings of the care continuum preferred
National nursing certification preferred
Epic experience strongly preferred
About the department you will serve.
The Providence St. Joseph Nursing Institute within the Office of the Chief Nursing Officer provides leadership, direction, and coordination for structures and processes that continuously improve clinical outcomes and create a professional and supportive environment to practice the profession of nursing. The Institute works in close collaboration with nurses and other leaders throughout Providence St. Joseph Health.
We offer a full comprehensive range of benefits - see our website for details
As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.
Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Project & Program Management (Clinical)
Providence St. Joseph Health is a family of partner organizations including Providence Health & Services, St. Joseph Health, Facey Medical Foundation, Swedish, Pacific Medical Centers, Covenant Health and Kadlec. With 50 hospitals, more than 800 physician clinics, and a variety of health and educational services that include senior care and supportive housing, the health system and its partners em...ploy more than 100,000 caregivers (employees) serving communities across seven states: Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. PSJH’s family of organizations work together to meet the needs of its communities, especially the poor and vulnerable.