Hillside Children’s Center is recruiting for a Program Manager for Care Coordination for the Bridges to Health and Office of Mental Health Waiver programs. This is a full time position, Monday – Friday, 9am to 5pm with on-call coverage as needed.
The Program Manager is responsible for the overall leadership, management and performance of program operations including the delivery of quality direct service to client and families. The Program Manager develops and maintains systems to facilitate the integration of services; the Program Manager coaches and mentors teams in order to implement and maintain these systems. The Program Manager is responsible for the efficiency of the day to day operations of the program including budget development and management, utilization, hiring training, clinical oversight, regulatory compliance and safety of youth families and staff. The Program Manager supports HFA’s Philosophy of Care and works to remove systemic barriers to ensure its implementation.
Master’s Degree in social work or other Human Services discipline and seven years of experience with three of those years in a supervisor/management capacity is required. Candidates who do not meet the education requirements may be considered with additional experience. Candidates should have strong relationship building skills and the ability to work with several community partners. This position requires some knowledge of Medicaid billing, use of an electronic medical record and strong clinical skills. Candidates must have a valid New York State driver's license and must meet agency driving and insurance standards.
Hillside Family of Agencies, a nonprofit organization, is a leading provider of child welfare, mental health, youth development, developmental disabilities, juvenile justice, adoption and special education services to children and families across Central and Western New York. Hillside Family of Agencies currently offers over 120 services across 24 New York State counties. As staff of over 2,000 ...provides services out of more than 40 locations to 7,100 families annually. It is Hillside Family of Agencies' strategic intent to be the nationally recognized leader and preferred provider of an integrated system of human services for at-risk children, youth, and their families.