The Communications Specialist is responsible for supporting the work of the Public Health Preparedness Team, and reports to the designated Senior Program Analyst in the MRC project with indirect reporting to the Director of Media and Public Relations. The Communications Specialist contributes to the advancement of local public health practice by performing a range of responsibilities related to the development and distribution of written materials about public health preparedness (including print and electronic publications, web and social marketing content, and media templates). The Communications Specialist understands policies, standards, and their application to their work (both internal to NACCHO and the various programs and their funders). The Communications Specialist may support and coordinate internal and external stakeholders at a level commensurate with the position’s duties and expectations. He/she may have frequent contact with outside organizations internal/external stakeholders, MRC Unit Leaders, and others in the public health enterprise that may involve project coordination, information sharing, or the resolution of problems. They may be required to capture and report for NACCHO at meetings, conferences, training programs, or other designated activities. The Specialist understands implications of internal and external policies that impact their position. He or she typically performs analysis, research, writing, or project management and can complete projects or components of large scale projects/programs with little supervision. A Specialist may also hold a very senior level administrative position requiring the ability to support and coordinate the office of a senior executive and communicate with internal and external stakeholders at a level commensurate with the position’s duties and expectations. Specialists may have frequent contact with outside organizations or internal customers that may involve project coordination, information sharing, or resolution of problems. Position Specific InformationThe Communications Specialist is also responsible for providing professional support for programs and internal functional activities; and typically performs tasks of moderate difficultly including research, writing; and analysis; proofreading, production and publishing; coordinating the collection of stories from the field and production schedules among various parties; and all related work associated under the direction of a Senior Program Analyst or Director with minimal supervision. General responsibilities include substantive writing (creative and technical), editing, copyediting, and proofreading publications; developing and maintaining web pages; and promoting the work of NACCHO’s preparedness projects using all forms of media including traditional and new media outlets. Responsibilities also include development of a comprehensive plan for marketing and distribution of NACCHO publications and identifying new opportunities to widen NACCHO messaging opportunities (articles, white papers, factsheets, customizable templates, etc.)POSITION SPECIFIC DUTIES• Writes, edits, and proofreads creative and technical material for publications, papers, reports, websites, fact sheets, talking points, news articles, media templates, etc.• Conducts research and interviews subject matter experts for MRC and NACCHO written materials including, but not limited to newsletters and e-newsletters Preparedness Brief, Preparedness Coordinators e-newsletter, Public Health Dispatch, INTOUCH, INFOCUS, etc.• Assists in developing written materials for members and volunteers serving as media spokespeople.• Develops and enforces adherence with publication schedules and style guides for various products and programs• Serves as point person for specified Preparedness Team web pages.• Ensures compliance with policies and procedures for team members to update their web pages on NACCHO.org.• Monitors and captures statistics for e-newsletters and web pages and explores ways to increase readership• Implements marketing strategies and activities using NACCHO’s and programmatic communication vehicles.• Interfaces with NACCHO personnel, members, committees, partner organizations, and vendors to develop articles and publications.• Responds to publication inquiries from local health departments and MRC units nationwide.• Provides editorial assistance on project proposals, periodic reports to funding agencies, and other documents.• Tracks information and communications audition of current local public health issues, emergency preparedness and response activities, workforce development, etc.• Performs creative and technical writing; follows style guides; and adapts writing styles for different audiences.• Proofreads using proofreader’s marks to fix to mistakes in spelling, grammar, punctuation, etc.• Copyedits for style, voice, brevity, and tone.• Substantively edits or rewrites to improve logical flow, clarity, or organization. • Demonstrates customer service to variety of clients and audiences.• Possesses advanced interpersonal communication skills.• Strong skills in the use of social media e-marketing and web application software to achieve program, publications and marketing goals.• Develops timelines and project milestones to meet deadlines. • Effectively manages and coordinates multiple and conflicting priorities.
EDUCATION/EXPERIENCE/SKILLSBachelor's degree in relevant professional field with a minimum of 2-5 years of relevant experience and/or advanced technical training; or equivalent combination of education (Communications, English, Journalism) and experience, including a relevant certification. An advanced degree may be substituted for work experience. On occasion, extensive practical experience may be substituted for formal education, particularly if the technical specialty is unusually complex or when long experience has a greater value to the organization than conceptual understanding. Master’s degree in a relevant field preferred. • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization• Experience developing creative and technical written materials is required. Interest in public policy is preferred.• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.• Competent and proficient in the use of website content management software (e.g., Commonspot, HTML, etc.) and e-marketing software (e.g., MagnetMail or similar product).• Advanced competency and proficiency with Microsoft Word and MS Publisher.• Competent and proficient in the use of MS Project Manager or other project management software• Competent and proficient in the use of other Microsoft Office products (Excel, Outlooks, PowerPoint, etc.)JOB CLASSIFICATIONFull-time, Non-Exempt, TERM: This position is considered Fiscal Year term, however it is a mission critical role. NACCHO will continually strive to maintain funding for all positions.HIRING SALARY RANGE: $32.00-$33.33 hourly, commensurate with experienceSELECTION PROCESS: We only accept applications that follow the electronic process. No phone calls please. This position is subject to background screening. Qualified applicants should send a cover letter, resume, one writing sample with salary requirements to: PN-64, Communications Specialist, Preparedness using the following link: https://naccho.clearcompany.com/careers/jobs/c7712e70-9f01-a582-0ce7-41f0d693f740/apply?source=556823-CS-2909 NACCHO offers generous benefits plan including but not limited to 13 days of sick leave annual leave allowable accumulation up to 225 hours, and paid vacation leave, as well as other types of leave. NACCHO benefits include a generous health, dental, and vision plan, 5 percent of base salary contribution to 403(b) plan, (not a matching contribution); paid short and long term disability plan and paid term life insurance. NACCHO also offers discounted gym membership. At NACCHO, our commitment to equal employment opportunity and affirmative action seeks to ensure a work environment free of discrimination and harassment. We respect and value work force diversity among all employees and all those with whom we do business.
Telecommuting is allowed.
Additional Salary Information: Commensurate with experience.