Peachford Hospital is seeking a dynamic and talented Patient Accounts Representative.
Located in the beautiful Dunwoody neighborhood of Atlanta, Peachford features individual units for children, adolescents, adults and seniors, serving residents of Georgia and beyond. We offer inpatient acute care, as well as partial hospitalization and intensive outpatient programs. (www.peachford.com)
The Patient Accounts Representative will facilitate the orderly admission of patients to Peachford Hospital, balancing the patient's comfort and ease with the organizations operating needs and financial goals.
Key Responsibilities include:
Insurance Verification: Verify insurance benefits within a 24-hour time frame for all admissions received during regular business hours. Weekend admissions should be verified within 72 hours. Initiate phone calls to insurance companies to determine extent of coverage (if any), certification requirements and other policy limitations, and deductible and co-pay provisions. Communicate with the Business Office, Assessment staff and Utilization review any changes or benefit issues via email. Enter benefits into TIER for all potential patients that benefits are checked for prior to the patient physically arriving to the facility. All benefits verified will be keyed into AS400 and TIER.
Quality Audits: Review and update documentation put into TIER by the Assessment counselors pertaining to patient insurance, demographics, or financial counseling notes. QA all admission information to ensure accuracy.
Admission process: Obtain patient and other required signatures on voluntary admission or commitment papers. Obtain signatures for all admission paperwork including release of information. Obtain copies of patient ID and insurance cards. Take patient picture and upload into the TIER system. Complete blue cards / labels and wrist bands. Bring 5 copies of the face sheet to the unit to be placed in the physical chart.
Financial Counseling: Meet with families and patients to obtain necessary payments needed for hospital programs (IP, PHP, IOP and ECT). Make financial arrangements for self-pay obligations as approved and procure any required deposits. Meet with patients who are potentially going to attend another level of care to ensure payments are made and that patients are aware of their liability. Document using appropriate message codes, all conversations, arrangements, payments into TIER and AS400.
Accounting: Batch Credit card machines every morning and reconcile payment receipts to ledger. Ensure that credit card slips have patient names and account numbers if available written on the receipt and that the receipts indicate "upfront payment" so that accounting can apply these payments correctly.
Discharge: Perform all discharge functions accurately and timely. This includes the distribution of patient valuables from the safe, program discharges, financial counseling, admitting patients to the next level of care, and obtaining payments.
Physician Billing: Will ensure that all patients are registered accurately and will verify and document all insurance benefits. This position will also handle the "TOG" Physician billing needs. This will include handling all refund requests, charity applications, email correspondence and the daily submissions of physician charge sheets and census reports.
This opportunity provides the following:
*UHS is Challenging and rewarding work environment
Growth and development opportunities within UHS and its subsidiaries
Excellent Medical, Dental, Vision and Prescription Drug Plan
401k plan with company match
Generous Paid Time Off
One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
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