Conducts practice management training using CPG's current Practice Management/EMR system (e.g., athena) and other Third Party applications, for all new hires, new release updates training, focused lunch and learn trainings, and ad hoc training classes as needed. Provides support for all CPG front end user functionality by monitoring the CPGathenaSupport@christushealth.org support email and the CPG Athena Support phone line. Provides Go Live support (onsite or remote) for new implementations/acquisitions and new pilot projects. Conducts onsite Optimization visits specific to front end functionalities for all our practices supported across all our region
* Working knowledge of government and commercial payer guidelines, as well as, reimbursement methodologies
* Effective communication and prioritization of practice management issues * Must be computer literate and understand the integration of applications and their impact on business processes and operations * Must have strong organizational, presentation/teaching and listening, verbal and written communication skills * Possess an ability to conduct online meetings with any necessary visual display presentations * Ability to work independently and as part of a team * Must be detail oriented * Basic understanding of medical terminology * Possess an ability to operate business office machines (e.g., copier, printer/fax/scanner)
Bachelor's degree preferred -- Experience will be considered in lieu of education.
Training experience on an EMR and/or Practice Management System Working knowledge of ICD10, CPT and HCPCS coding and insurance plans (e.g., Medicare, Medicaid, Workers Compensation and commercial insurance companies in primary care and multi-specialty physician practices preferably in an enterprise setting).
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.