Kempsville Center for BehavioralHealth, founded in 1986, is an 82 bed facility within the city of Norfolk, Virginia. Kempsville Center for Behavioral Health offers comprehensive mental health programs in Virginia. We are a Universal Health Services facility that provides psychiatrically and medically managed acute, residential treatment, and partial hospitalizationÂ for children and adolescents with significant impairments in their social and emotional development.
We provide quality care to children and adolescents in need using quality, evidence based practice treatments. We are accredited by The Joint Commission (TJC), and are licensed by the Commonwealth of Virginia and The Virginia Department of Behavioral Health and Developmental Services (DBHDS).
Kempsville Center for Behavioral Health is seeking a dynamic and talented Full-TimeFinancial Counselor.
Responsible for self-pay collections at the time of services prior to patient discharge and beyond as outline by business office director. Responsible for estimating patient balances by utilizing insurance verification information to calculate what the patient is expected to pay prior to discharge. Responsible for obtaining necessary documents, pay stubs and any other information deemed necessary by policy for charity applications and determinations. Must possess critical thinking skills, understanding of third party payer payment methods and excellent negotiation and patient relation/customer service skills. Required to keep informed of commercial contracts and government regulations. Responsible to maintain accurate and current Upfront Collections log with attention to detail and accuracy of data. Must demonstrate proficiency with billing system and Excel. Responsible to report collection trends, problems and issues regarding self-pay collections. Responsible to maintain current on all private and government payer billing regulations and policy.