Universal Health Services, Inc. (UHS) One of the nationâ€™s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the Worldâ€™s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of Americaâ€™s Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
Millwood Hospital, located in Arlington, Texas, is a 130-bed facility that provides inpatient and outpatient mental health and chemical dependency care. Since 1971, children, adolescents, adults and older adults have relied on Millwood Hospitalâ€™s extensive and confidential services to help overcome emotional and chemical dependency problems.Â Millwood Hospital has been named Top Performer on Key Quality MeasuresÂ® by The Joint Commission, the leading accreditor of health care organizations in America. Learn more about this award, recognizing Millwood Hospital for exemplary performance in using evidence-based clinical processes to improve patient care.
The Patient Account Representative/Collector is responsible for the billing, follow-up,Â and collection of assigned patient accounts by contacting patients, insurance companies and third-party payors to resolve all outstanding owed balances.
Â 1.Â Â Â Â Provide account and billing information to patients, insurance companies and/or collection agencies.
Â 2.Â Â Â Â Ensure the effective implementation of collection measures for uncollected accounts:
a.Â Â Â Â Â Contact insurance company regarding billing within 15 days following billing submission, to assure that it has been received.
b.Â Â Â Â Â Control collection efforts ofÂ accountsÂ in an organized, professional and efficient manner.
c.Â Â Â Â Â Contact third party and private payors regarding outstanding billings a minimum of twice every thirty days.
d.Â Â Â Â Â Prepare billing correspondence within 72 hours of receipt.
e.Â Â Â Â Â Ensure aÂ minimum of thirty contacts are made daily and documented in HMS
f.Â Â Â Â Â Complete a denial notification notice when payments are denied.
Â 3.Â Â Â Â Provide required follow-up on all patient accounts.
a.Â Â Â Â Â Analyze accounts to determine co-payment amounts and prepare a billing statement to send within five days after billing.Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
b.Â Â Â Â Â Determine a follow-up schedule for contacting patients regarding outstanding account balances on a minimum basis of twice every thirty days.
c.Â Â Â Â Â Prepare collection letters as guided by the established facility policy and procedure.
Â 4.Â Â Â Provide back-up support to admissions, patient and employee conveniences and with covering the facility switchboard as needed.
Â 5.Â Â Â Adheres to facility, department, corporate, personnel and standard policies and procedures.
Â 6.Â Â Â Attend all mandatory facility inservices and staff development activities as scheduled.
Â 7.Â Â Â Adhere to facility standards concerning conduct, dress, attendance and punctuality.
Â 8.Â Â Â Support facility-wide quality/performance improvement goals and objectives.
Â 9.Â Â Â Maintain confidentiality of facility employees and patient information.
10.Â Â Â Other duties as directed or assigned.
Note:Â The essential job functions of this position are not limited to the duties listed above.