MINIMUM QUALIFICATIONS:

EDUCATION: RN; Graduate of accredited school of nursing. BSN preferred.

CERTIFICATION/LICENSES: Licensed as a Registered Nurse in the State of New Mexico. BLS certification issued through American Heart Association, required.

SKILLS:

• Basic computer skills in word processing and spreadsheet utilization.
• Excellent written and verbal communication skills.
• Proficient in computer use (desktop and/or laptop).
• Demonstrates basic knowledge regarding HIM coding standards.
• Analytic skills necessary to accurately assess patient medical records.
• Excellent interpersonal skills and ability to work on a team in order to influence physician documentation processes.
• Ability to be flexible and adjust to workload/assignment changes and interruptions.

EXPERIENCE: Minimum of 5 years recent experience in an acute care setting in a clinical nursing field required. Prior experience in clinical documentation improvement, utilization review/management, discharge planning, quality management, case management or coding preferred.

NATURE OF SUPERVISION:

-Responsible to: Director of Case Management Services

ENVIRONMENT: Bloodborne pathogen: A

General office environment and general hospital department/nursing units.

PHYSICAL REQUIREMENTS: Ability to walk and stand 80% of work time.

PERFORMANCE EXPECTATIONS:

Each Associate, regardless of position, is expected to act in keeping with CHRISTUS St. Vincent's (CSV) mission. Associate's performance will be evaluated upon the following:

• Core Values - Demonstrates CSV Core Values (Stewardship, Earning Trust, Respect & Teamwork, Value, Inclusive, Community Benefit, Engaged) in relationships and work.
• Creativity - Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with the customers in mind; established and maintains effective relationships with customers and garnishes their trust and respect.
• Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
• Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
• Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

BEHAVIORAL EXPECATIONS:

• Healthstream (HLC) modules completed by assigned date.
• Attend 2 of the Town Hall Meetings per fiscal year.
• Maintain licensure or certification without lapse, if required for the position.
• Maintain BLS/ACLS certification, if required for the position.

PROFESSIONAL REQUIREMENTS:

Attendance: Follows attendance and tardiness procedures.

Educational Requirements: Completes all annual educational requirements in a timely manner.

Regulatory Compliance: Maintains regulatory requirements (JCAHO, HIPAA, OSHA, CAP, DHH, Infection Control, and Safety).

Dress Code: Follows dress code and appearance standards; appearance is neat and clean. Wears identification badge, with name and picture showing, while on duty.

Department Meetings: Attends a minimum of 80% of staff meetings annually; reads all meeting minutes.

Safety: Follows necessary and pertinent safety precautions during the performance of job duties, to prevent injury to self and/or others and to prevent damages to hospital equipment/property.

HIPAA: Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of a patient's Protected Health Information (PHI).