At HCSC, building a talent engine for the future is a key priority because we recognize that as our business evolves to reflect the changing world, we must adapt our workforce to meet this challenge. Additionally, with "excellence" one of our core values, we are focused on improving our success measures and delivering the best possible customer experience.
BASIC FUNCTION: This position is responsible for directing the contract administration compliance, policy and booklet creation for enterprise accounts and consumers in accordance with statutory requirements and corporate guidelines. Support includes all benefit product lines for group and individual markets including key sales support components of implementation and Marketing Sales Operations account services. Additionally, this position is responsible for identifying opportunities for improving efficiencies and process within the sales operations organization and implementing solutions. The position requires working closely with divisional marketing leadership in all market segments; all account management areas and key business areas in the enterprise.
JOB REQUIREMENTS: * Bachelor Degree and 6 years experience in Marketing Support, insurance administration or claims operations OR 10 Years of experience years experience in Marketing Support, insurance administration, or claims operations * 4 years management experience * Values Based Leadership Experience. * Talent Leadership Experience. * Project management skills. * Operations Experience. * Customer service experience and acumen. * Verbal and written communications skills * Relationship building skills
PREFERRED JOB REQUIREMENTS: * Masters Degree in related field * Knowledge of external adjudication processes and association interfaces with enterprise-wide HCSC systems. * Knowledge of HCSC contract specification and processing systems. * Knowledge of corporate marketing practices, product lines and Par Plan operations.
Internal Number: 1025564
About Health Care Service Corporation
Health Care Service Corporation (HCSC) is the largest customer-owned health insurance company in the United States. HCSC offers a wide variety of health and life insurance products and related services, through its operating divisions and subsidiaries; including Blue Cross and Blue Shield of Illinois , Blue Cross and Blue Shield of Montana , Blue Cross and Blue Shield of New Mexico , Blue Cross and Blue Shield of Oklahoma , and Blue Cross and Blue Shield of Texas , and Dearborn National. The company employs more than 21,000 people and serves nearly 14 million members.