Join Fairfax Behavioral Health today and provide help, hope, and healing. We currently have an available opportunity for a Financial Counselor in our Kirkland, Washington hospital.
The Financial Counselor is responsible for verifying benefits and eligibility for potential and actual patient admissions, for completing the actual admission/registration process required for the patient's admission to the hospital and for assisting in the preparation of the financial folder. The position is also responsible for providing patient financial counseling and collecting co-pays/deductibles from patients.
This position is responsible for coordinating with Intake and Utilization Review Departments and communicating appropriate information regarding benefit and coverage requirements in a timely manner to allow them to obtain timely and accurate authorization for the patient's stay.
The Financial Counselor is responsible for identifying potential payment and risk issues, and communicating this information, to the Business Office Manager or other appropriate Hospital Manager in a timely manner. The Financial Counselor will, in all cases, assist the hospital in ensuring that the highest level of integrity and compliance with known payer requirements is maintained at all times and reflected accurately within the areas of their responsibility.
The Financial Counselor acts as a technical resource regarding all aspects of Admissions and financial counseling. The Financial Counselor is responsible for providing admissions training to other Business Office personnel and House Charges, Reception and Intake staff as needed, as well as assisting in developing appropriate policies and procedures and forms for use in the admissions office.
A successful candidate should be a high school graduate with a minimum of two years experience in admissions and/or collections and a working knowledge of managed care and business software programs (Excel). A good understanding of insurance plans and the ability to interpret benefits and calculate copays, deductibles, and coinsurance is also very helpful.