Job Summary:

This position reports directly to the VP of Behavioral Health and provides leadership to one of the Agency’s New York State Office of Mental Health licensed clinics. Specific responsibilities include ensuring that clients’ needs are accurately assessed and effectively treated, budget or financial targets are achieved, ensuring treatment programs maintain high quality standards, meet target outcomes, goals and objectives, and comply with applicable local, state and/or federal regulations, statutes and / or guidelines.  Enthusiastically supports, practices and communicates agencies Mission and Statement of Values.

Our mission is to deliver comprehensive and integrated services to meet the mental health needs of the community ensuring that services are accessible, affordable, culturally-competent, cost-effective, recipient-oriented, strength-based and dedicated to continuous quality improvement. 

Our Agency Values

Integrity - Being Honest And Trustworthy

Compassion – Extending Empathy And Understanding To Others

Hope - Believing In The Strength Of The Human Spirit And Heart, To Emerge And    Thrive In The Face Of Challenge

Diversity – Promoting A Vison Of Community Comprised Of Wide-Ranging Assets

Respect - Treating All Individuals With Dignity And Without Judgement

Community - Recognizing And Reinforcing The Importance Of Our World As Being Comprised Of People Of Differing Strengths And Perspectives

Justice – Promoting Social And Economic Equity And Fairness

Quality – Striving For Excellence In Every Aspect Of Our Work

Job Responsibilities:

Supervisory Responsibilities

• Directly supervises clinic supervisors
• Day to day oversite of prescribers and nurses
• Conducts staff meetings;

Clinical Program Management

• Oversees the day-to-day operation of a clinic site.
• Ensures that direct services are of the highest quality possible (within the resources available), are client centered and provide optimal outcomes through the use of best practice interventions.
• Provides ongoing assessment of service area needs and emerging trends in the field and recommends changes in services as appropriate. 
• As time permits and based on the needs of the clinic site, maintains an individual caseload, providing ongoing direct clinical treatment to patients, according to individual’s respective discipline;
• Assigns and monitors the distribution of caseloads within the clinic site.
• Encourages the development of staff's professional skills by monitoring overall performance and recommending appropriate in-service training, etc.;
• Establishes goals and performance standards for staff members and conducts employee evaluations on the basis of those standards;
• Counsels and disciplines, under the supervision of the VP of Behavioral Health, employees who fail to meet performance standards;
• Must provide for adequate coverage of the clinic site at all times that the facility is serving clients;

Quality Improvement

• Periodically reviews clients’ individual treatment plans to insure they are receiving appropriate treatment and recommends modifications in treatment plans on an as-needed basis;
• Responsible for staff's adherence to established rules and regulations concerning standards such as utilization review, patient's rights, legal status and governmental regulations
• Ensures that new initiatives are implemented and monitored for success and refinement

General Responsibilities:

• Member of monthly Extended Leadership Team Meetings. Actively participates in discussions and decision making; attends service / program team meetings as appropriate.
• Ensures that clinic revenue targets are achieved
• Works with Director of Operations and operations team on maintenance of physical location of the clinic site, insuring the proper maintenance of building and grounds;
• Acts as liaison to the community to encourage client's positive acceptance and participation in the community at large;
• Completes all work and reporting functions in a timely fashion.
• Interacts with stakeholders, clients, referral sources, co-workers and others in a positive, client-oriented manner; provides a positive example of professional behavior in the workplace.
• Adheres to the Agency’s Code of Conduct and Corporate Compliance Plan.
• Responds supportively to changes in programs and policies and taking a broad view of one’s position by assuming additional responsibilities when the need arises.

Competencies

• Computer literacy
• Strategic thinking
• Organizational skills
• Client focus
• Time management
• Communication and public speaking skills
• Budget management

Other Requirements:

Work Environment – Majority of time is office setting, occasionally in clinic sites, in the community, and travel to offsite meetings and events