Position Purpose: Responsible for verifying that all admissions are accurate through verifying benefits and eligibility. Responsible for monitoring and billing all commercial and Medicaid claims. This position is responsible for all upfront cash collection. Responsible for contract and claim communication with insurance companies. Responsible for financial counseling with patients.
Springwoods Behavioral Health is an affiliated 80-bed acute care behavioral health facility located in Northwest Arkansas and has been providing quality health care to the residents Northwest Arkansas since 2009. The hospital provides 24-hour acute care behavioral health services.
Springwoods Behavioral Health is seeking a dynamic and talented Patient Account Representative/Collector
Responsible for monitoring and maintaining current insurance by verifying benefits and billing of commercial claims. Responsible for the collection of co-pays and deductibles at the time services are render and/or to make payment arrangements to pay off account with-in 6 months. This position is responsible for appropriate coding that is required by insurance companies. Communicating on behalf of Springwoods Behavioral Health with insurance companies and patients.
Knowledge of computer software and accuracy in data entry.
Ability to dealing with large amounts of data quickly and efficiently.
Check and balance of accurate charge entry.
Knowledge of computer software and insurance and billing practices to correctly translate verbal descriptions of diagnoses and procedures into numerical codes.
Excellent telephone skills.
Working knowledge of insurance terms, and reimbursement procedures, medical terminology, and hospital services.
Ability to interact in a positive manner and to communicate well with patients, families, co-workers, supervisor and other hospital employees.
Skill sets to work in a fast-paced environment with frequent interruptions.
Ability to adapt to changes in how information is processed.
Ability to work in behavioral health environment and observe the standards of care needed for patients
Provide assistance in the area of credit, collection, and patient billing operations to assure that hospital policy and procedures are maintained at all time
Ability to interact in a positive manager and to communicate well with patients, families, co-workers, supervisors and other hospital employees.