If you’re passionate about quality and are interested in taking the next step in your healthcare career—there’s no better time to join Q-Centrix! Q-Centrix is hiring full-time Team Leaders to manage our growing team in the following areas: ACC, STS, NSQIP, Trauma, VQI, Cancer, GWTG, or Michigan CQI Registries; and/or Core Measures. Join our team of more than 800 quality experts, collaborate with our hospital partners, and play an integral role in team performance and partner satisfaction.
What’s the job?
As a Team Leader, you will have a range of responsibilities, specifically:
Partner Success:
Collaborating with the account team to achieve a clear understanding of partner expectations, maintaining high levels of client satisfaction through ongoing communication;
Ensure partner deadlines and expectations are met, regularly evaluate team staffing to ensure success;
Communicate with partner contacts on weekly basis, sharing abstraction progress and results;
Manage exception reporting process, maintain oversight to ensure accurate reporting, and partner notification and review.
Team Management:
Enhance team performance and efficiency through orientation, greenlighting, IRR, and HIPAA compliance;
Maximize team resources by strategically creating case assignments;
Regularly communicate with team members regarding assignment(s) and performance;
Fostering team member growth to maximum abstraction efficiency;
Acting as a subject matter support as needed.
Abstraction:
Maintain targeted personal productivity as assigned, up to 85%;
Consistently meet IRR company accuracy thresholds of 97%.
Job Requirements:
Experience abstracting ACC, STS, NSQIP, Trauma, VQI, Cancer, GWTG, Michigan CQI Registries; and/or Core Measures data in the past calendar year or longer
Ability to commit to 30-40 hours per week
Ability to achieve above average IRR metrics at your current facility
Motivated to meet deadlines
Effectively manage workload in an organized fashion
Exceptional communication skills, both via phone and email
Enjoy teaching others and taking performance management steps when necessary
NOTES:
Telecommuting is allowed.
Internal Number: 020719
About Q-Centrix
Who are we?
At Q-Centrix, we help hospitals improve patient care by providing quality data management solutions, including quality data capture, surveillance, measure calculations, analysis, reporting, and improvement solutions. We process over 2 million quality data transactions annually thanks to our team more than 800 nurse-educated Quality Information Specialists!
Q-Centrix LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
