Please note: This position will be hired by Healogics, a leading wound care management company, providing high-quality wound care and consulting services to nearly 800 hospitals across the United States. The location is the TMC Outpatient Wound Care Center in Sherman TX. This post is for advertising purposes only. If interested please apply at the following site: go to www.Healogics.comà "View Job Opportunities" (top of the page) à "Clinical and Operational Support" à "Front Office Coordinator / Administrative Assistant, Full Time - Sherman, TX"
The Front Office Coordinator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC.
Coordinates with Center leadership to maximize daily patient census. Actively participates in staff meetings to support key functions within the Center. Greets patients and other visitors, answers and routes calls to appropriate staff. Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model. Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases. Collects and enters patient charges in databases. Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers. Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures. Coordinates/schedules ancillary testing with other hospital departments. Arranges for patient transportation as needed. Maintains office equipment and supplies as needed, and medical supplies as directed. Performs other duties as required.
All Healogics employees should perform their job responsibilities according to Healogics clinical and employee policies, and Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.