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The Director of Risk Management – CCHHS reports to the Cook County Health & Hospitals System (CCHHS) General Counsel and is responsible for planning, organizing, supervising, directing and coordinating all aspects of the Risk Management program for all affiliates and departments, including John H. Stroger, Jr. Hospital of Cook County, Provident Hospital of Cook County, an ambulatory and community health network comprised of multiple clinics, an infectious disease ambulatory center, a correctional healthcare facility and the Cook County Department of Public
Health. The mission of the System is to provide high quality care to the residents of Cook County regardless of ability to pay. This professional will be an integral part of the Risk Management team.
The Director of Risk Management routinely presents to and directly advises the CCHHS Board and CCHHS Leadership in mattes of pending or imminent litigation, including making recommendation s to settle or proceed to trial.
Graduation from an accredited School of Law with a Juris Doctorate (JD) degree
Five (5) years’ experience in Healthcare Administration, Quality Outcomes, Risk Management or Medical Litigation
A Master’s degree in Healthcare Administration, Public Administration, Business Administration, Nursing or other related field
Affiliation with American Society for Health Care Risk Managers (ASHRM) and/or local chapter
Certified professional in Healthcare Risk Management (CPHRM)
Certified Healthcare Risk Manager (CHRM), Associate in Risk Management (ARM) or Certified Professional in Healthcare Quality (CPHQ)
Exposure to risk and/or claims management in a public health facility
General Administrative Responsibilities
Contributes to the management of CCHHS staff and CHHSS' systemic development and success
Discusses and develops CCHHS system policies and procedures
Consistently uses independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Works with Labor Relations to discern past practice when necessary
Directs and effectuates CCHHS management policies practices
Accesses and proficiently navigates CCHHS records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Reviews applicable Collective Bargaining Agreements and consults with Labor Relations to generate management proposals
Participates in collective bargaining negotiations, caucus discussions and working meetings
Documents, recommends and effectuates discipline at all levels
Works closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiates, authorizes and completes disciplinary action pursuant to CCHHS system rules, policies, procedures and provision of applicable Collective Bargaining Agreements
Developing and implementing a comprehensive risk management program including clinical risk identification and claims management
Risk evaluation and coordination of corrective action implementation related to identified risk issues
Complying with relevant standards and statutes, with objective to control/minimize loss and prot4ect the assets of CCHHS while maintaining quality care
Overseeing the incident reporting and investigation process
Appearing before the Quality and Patient Safety Committee of CCHHS Board of Directors, Office of the Cook County State’s Attorney and the Litigation Subcommittee of the Finance Committee of the Cook County Board of Commissioners in managing the liability claims brought against CCHHS
Supervising the statistical trending of losses and analyzing patterns, identifying trends and opportunities for improvement
Developing loss reduction measures and designing plans to resolve patient complaints and minimize the effects of adverse patient outcomes before they develop into professional liability claims
Coordinating with the Quality and Patient Safety Committee of CCHHS’ Board and CCHHS’ Departments of Quality Assurance Compliance and Safety in developing and implementing policies, practices and changes to comply with all relevant regulations and in providing recommendations to enhance the quality outcome functions and prevent liability
Providing expertise to physicians and staff regarding all risk management issues
Conducting annual, multi-disciplinary reviews and appraisal of the risk management program
Conducting risk management education and orientation including relative updates
Interfacing with County Risk Management in relation to professional liability insurance purchasing
Works closely with the Director of Quality, Patient Safety, Regulation and Accreditation
Knowledge, Skills, Abilities and Other Characteristics
Knowledge and experience with risk and/or claims management applicable to health care
Excellent client management and problem solving skills
Excellent analytical, written and oral communications skills
Ability to work effectively as part of a multidisciplinary team
Demonstrate the ability to work effectively with a diverse set of employees and with multiple disciplines in both clinic and administrative settings
Strong interpersonal skills; Ability to establish strong working relationships and to communicate effectively
Ability to demonstrate respect and sensitivity for cultural diversity, gender differences, and sexual orientation of patients and coworkers
Strong written and verbal communication skills
Knowledge of Microsoft Office products (Word, Excel, PowerPoint)
Thorough knowledge of legal, regulatory, ethical, managerial, organizational requirements, principles and standards of care for hospitals and healthcare systems
Ability to work under pressure and willingness to travel throughout Cook County
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
100% Tuition Reimbursement for nursing-related programs
*Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowinglyprejudicing or affecting any term or aspect of County employment or hiring uponor because of any political reason or factor.
COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER