Monmouth Medical Center (MMC) is one of New Jersey's largest community teaching hospitals, where physicians and employees work as a team dedicated to academic and clinical excellence and comprehensive, compassionate patient care. As part of RWJ Barnabas Health, Monmouth Medical Center is a leader in designing unparalleled new ways for delivering health care.
For over 130years, Monmouth Medical Center has been the leader in central New Jersey in providing the best in health care and the latest in medical technology to nearly 1 million residents that comprise its primary service area of Monmouth County, and portions of Ocean and Middlesex counties. Monmouth Medical Center is recognized as a Top Teaching Hospital by The Leapfrog Group, which is widely acknowledged and underscores the highest commitment to patient safety and quality. MMC is the only hospital in Monmouth and Ocean counties to receive an A Hospital Safety Score by The Leapfrog Group, the nation's leading experts on patient safety, for six consecutive rating periods. We continue to lead the system in HCAHPS scores, and are looked to as a model for best practice in patient satisfaction.
Summary of Job Function: Conducts patient interviews to assure that medical and financial data is obtained/documented via computer system, in order to provide necessary medical treatment and obtain proper reimbursement for the Hospital. Assures Hospital compliance with government agencies and insurance carrier regulations as they pertain to Patient Access Management. Develops/follows patient financial plan and collects payment. Is responsible for reporting identified safety issues such as hazardous environments (i.e. damaged floors/walls/ceiling tiles/unsecured areas) and medical errors, etc.
Job Requirements: High School diploma. Must be able to read, write and speak English fluently. Prior health care background and knowledge preferred. Office procedures, typing and word processing (minimum of 25 wpm), data entry, customer relations, office machinery, medical terminology preferred. Scheduling experience and basic knowledge of coding, billing and insurance preferred. Equal Employment Opportunity