DEPARTMENT: Health Information Technology Personnel
WORK SCHEDULE: Days
WORK TYPE: Full Time (0.75 FTE)
Performs duties to support the goals and objectives of the Geisinger Health System in its efforts to provide quality patient care and patient satisfaction. Responsible for the performance of tasks related to project completion, including but not limited to, analysis, training, testing, documentation, problem resolution, and implementation of an application. Provides input and assists in developing project plans.
NATURE AND SCOPE:
Occasionally responsible for the work of others. Receives general supervision from Director, Program Director or management designate.
MAJOR DUTIES AND RESPONSIBILITIES:
* 1. Gathers data for problem analysis, including interviews of relevant personnel.
* 2. Develops a strong understanding of assigned applications.
* 3. Analyzes documents, files, reports, and other application-related workflows.
* 4. Prepares flow charts, system test plan, reports, and upgrade requirements.
* 5. Documents existing procedures, change control process, and other operating characteristics.
* 6. Assists with the preparation of project requirements documents and design specifications, including implementation analysis.
* 7. Assists with the preparation of requests for proposals.
* 8. Assists with the analysis of vendor proposals.
* 9. Keeps current on new technology development in hardware, software and direction of the industry.
*10. Recommends system enhancements to provide continuing efficiencies to the end user.
*11. Designs new or improved systems, including reports.
*12. Organizes information in accessible project files.
*13. Demonstrates self-motivated work ethic.
*14. Assists in developing the skill set of the System Analyst Associate.
*15. Communicates effectively with other team members, end users, and supervisor.
*16. Reports project progress and activity to IT management or designate when required.
*17. Maintains tables, master files, etc. as assigned.
*18. Assists with the planning, testing and documenting of application upgrades.
*19. Prepares training materials and performs training for both user and operations personnel.
*20. Provides input into project plans.
*21. Assists with the assurance that the end users uphold the Geisinger Health System security policies.
*22. Contributes to a team atmosphere.
*23. Provides support for specific applications, support requirements could be 24 hours/7days per week, dependent on application.
*24. Assists in the preparation of user, systems and operations documentation.
*25. Assists in the preparation of department policies, procedures and standards.
*26. Attends departmental and team meetings.
27. Performs other duties as required or assigned by emergency or other operational reasons for which the employee is qualified to perform.
*Denotes essential job functions.
COMPETENCIES AND SKILLS:
Demonstrates a good general understanding of technical limitations and capabilities.
Demonstrates excellent oral and written communication skills.
Demonstrates analytical ability and prefer a general understanding of the health care industry.
Demonstrates ability to interact with senior level management, as well as project participants.
EDUCATION AND EXPERIENCE:
Bachelor’s degree in Computer Science, Information Science, Nursing, Healthcare administration, education or related field required. Minimum of two years’ experience in systems design or detailed E.H.R. application experience required.
Associate’s degree Computer Science, Information Science, Healthcare administration or related field required. Minimum of five years’ experience in systems design or detailed E.H.R. application experience required.
In lieu of degree, minimum of eight years’ experience in systems design or detailed E.H.R. application experience required.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is typically performed in an office environment.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. * Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.