This position works directly with pharmacy patients, medical and nursing staff to manage complex medication needs. This includes customer service, preparing, labeling and delivering medication and supplies and ensuring claims are submitted correctly and paid by third party payers.
Partner with care providers and pharmacists to ensure that patient receives the needed medication accurately, safely, in accordance with all legal requirements and policies and in a professional and timely manner.
Act as a subject matter expert in third party regulations and billing guidelines as pertains to pharmacy benefits, workers compensation benefits and primary, secondary and tertiary insurance claims. Assist in resolving any billing issues, obtaining prior authorization for medications as needed, verifying eligibility and escalating as appropriate.
Under the direction of the pharmacist, receive prescription/orders from patients, process manually or using the appropriate computer system and protocols, prepare drug therapy and/or dispense medication in an accurate and timely manner in accordance with all legal, regulatory agency and Fairview requirements.
Maintain the IV hoods or isolators, clean room, ante room according to manufacturers specifications and regulatory requirements.
Coordinate ordering, delivery of medications, supplies and equipment to patients and clinical areas as requested.
Other responsibilities as assigned including but not limited to: data collection, reporting, process improvement and maintenance of patient education materials.
Organization Expectations, as applicable:
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements
Completes all required learning relevant to the role
Complies with all relevant laws, regulation and policies
Performs other duties as assigned.
Baccalaureate degree in business or healthcare related field or equivalent combination of education and related experience
Registered Technician with Minnesota Board of Pharmacy
Pharmacy certification with the Pharmacy Technician Certification Board within six months of hire. If hired prior to 1/1/2018, National Healthcare Certification will be accepted.
One year of pharmacy technician experience working in a Specialty or Hospital environment
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, ...Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.