Bed Management Associates at Penn State Health play an important role in supporting positive patient outcomes by placing the patient in the right location to receive the best clinical care possible. They are responsible for providing 24/7 coverage for the Patient Logistics Department. Bed management responsibilities include obtaining patient bed reservations for inpatient and outpatient services, and verifying patient census. Registration responsibilities include completing the appropriate registration for patient services by maintaining encounter integrity, obtaining patient demographic and insurance information, and ensuring entry and data integrity between the Electronic Health Record, Patient Flow Software and ADT (Admission, Discharge, Transfer) system. Additional responsibilities include accepting phone calls from physicians, nurses, nursing leadership, housekeeping, transport, etc., and validating the nightly Operating Room schedule and targeting those patients to the appropriate location and level of care. Bed Management Associates also manage newborn admissions and demographic information changes to include changing the newborn's name, updating insurance, and attaching the correct guarantor.
M INIMUM QUALIFICATIONS:
H igh School Diploma or GED required.
1 year of job related experience required.
E xcellent customer service, communication, and computer skills required.
P REFERRED QUALIFICATIONS:
Call Center or Patient Registration experience preferred.
E xperience in a medical environment preferred
P enn State Health Offers an exceptional benefit package including but not limited to:
* Generous Paid Time Off and Personal Time
* Medical Benefits (No waiting period)
* Dental and Vision Benefits
* 75% Penn State University Tuition Discount (Full-Time Employees)
o This benefit extends to dependents after one year
* Matching 401K retirement plan
ABOUT PENN STATE HEALTH:
Penn State Health is one of the leading teaching and research hospitals in the country. It is a multi-hospital health system, Academic Medical Center and Level 1 adult and pediatric trauma center serving patients and
communities across Central Pennsylvania. The system includes Penn State Health Milton S. Hershey Medical Center, Penn State Children's Hospital, and Penn State Cancer Institute in scenic Hershey, PA. Penn State Health shares an integrated strategic plan and operations with Penn State College of Medicine.
A BOUT CENTRAL PENNSYLVANIA:
We are proud to possess a vibrant downtown area which affords exceptional cultural opportunities including the Hershey and Harrisburg Orchestras, museums, a highly rated amusement park, the Hershey Theater, farmer's markets and some of the finest dining in the region. We are an easy distance from the Fulton Theater, York Little Theater, Lancaster's Amish country, and walkable towns like Hummelstown and Lititz.
F or the outdoors enthusiast, we have ample opportunities for hiking, biking, rowing, and hunting. For sports lovers, we are home to the American Hockey League's Hershey Bears, the Minor League Baseball's Harrisburg Senators, and the United Soccer League's Penn FC. Central Pennsylvania is an exceptional combination of rural, suburban, and city living is within a 2-hour drive to weekend destinations such as Philadelphia, Washington DC, Annapolis, and Baltimore, and only a 3-hour drive from New York City.
I f chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
P enn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information . If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday - Friday, email firstname.lastname@example.org or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.
U nion: Non Bargained
Internal Number: 20164
About Penn State Health
At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.