Ensures front line admitting activities are conducted in an effective and efficient manner to the Department of Patient Placement. Responsible for accurate management of information entered into Electronic Medical Record to support Patient Placement and registration billing practices. Ensures the very best patient and family experience by optimizing all customer interaction.
Performs daily office functions which include report reconciliation, management and facilitation of incoming and outgoing calls.
Schedules inpatient urgent and emergent admissions.
Coordinates registration, gathering of insurance information, and computer input of all information to assure complete registration of inpatients in the electronic medical record.
Communicates with patients and relays information specific to arrival and placement.
Communicates with the physicians when arranging urgent and emergent admission to collect information needed to support admission, transfer, discharge process.
Serves as a critical link in complex patient flow processes and is a resource to nursing units to resolve issues in bed management software with admissions, cancellations and transfers.
Maintains all logs, such as the trauma logs.
Coordinates efforts with other departments to resolve any admission, discharge, or billing conflicts to facilitate patient throughput activities.
Performs reconciliation of accommodation codes and exception orders to ensure correct placing and billing procedures.
Manages requests to send system alerts and transportation requests for patients.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Work Schedule: 7p to 7a (Rotation of weekend and holidays)
High School Diploma or Equivalent (GED)- (Required), Associate's Degree- (Preferred)
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.