PBX Operator AdventHealth New Smyrna Beach

High quality of life with low cost of living on the shores of New Smyrna Beach.

• Pages overhead and beeps hospital personnel and doctors, as requested by management.  Places outside calls for physicians.
• Answers calls promptly and accurately in a precise and clear manner with the ability to remain calm in a difficult situation.
• Activates the CD player for daily announcement of morning and afternoon devotional prayer over the paging system.
• Monitors all fire alarms, generator alarms, code pink, code blue, oxygen alarms, FPL Alarms and FPL monitor system, weather alarm and emergency 2222 phone for disasters.
• Utilizes and keeps charged cell phone and 2-way radio for contact with Facilities and Security personnel.  Tests and charges disaster cellular phones on a weekly basis for working status
• Contacts on-call personnel after hours and on weekends as requested by the Nursing Supervisor.  Documents all call-backs, PBX related problems and codes, indicating name, time and date of each occurrence.  Obtains accurate and complete information pertaining to reported incident.
• Maintains an accurate knowledge of hospital disaster codes, and properly announces them in an accurate and efficient manner, according to procedure.

• Employee must have good organizational, interpersonal and customer service skills. 
• Must be able to answer calls in a prompt, courteous, and accurate manner.
• Reading, writing and computer skills with great attention to detail required.

EDUCATION AND EXPERIENCE REQUIRED:

• High School diploma or GED. 
• At least 1 years of previous telephone experience. 

Under the supervision of the PBX Supervisor, answers and processes calls for Florida Hospital â“ East Region and Offsite Properties.