Care Management Supervisor FT Days AdventHealth Deland

Location Address: Deland, FL

Top Reasons to Work at AdventHealth 

Health Insurance Coverage

Faith-based organization

Great benefits such as: Educational Reimbursement

Career growth and advancement potential

 Work Hours/Shift:

 FT / Days

You Will Be Responsible For:

• Supervises daily operations of discharge planning and social services in the inpatient and emergency department setting as directed by Care Management Manager or Facility Director, including:
• Assists Care Management Manager/Facility Director to implement the Corporate Care Management strategies  
• Ensures active staff participation in daily Multidisciplinary Rounds 
• Serves as a point of contact for all identified stakeholders
• Serves as a content resource regarding medical necessity criteria, patient status and discharge criteria
• Assures staff documentation is completed per guidelines as evidenced by appropriate monitoring techniques and coaches staff as needed
• Facilitates care conferences for complex transitions and/or placements, as needed
• Participates in hospital/medical staff meetings to review patients meeting criteria related to high dollar/ extended length of stay and/or difficult placement; seeks assistance from Care Management Manager/Facility Director, as needed
• Reports pertinent quality/risk issues to appropriate individuals, departments and/or committees in a timely manner
• Discusses patient, staff, physician, and other department complaints with Care Management Manager/Facility Director and follows up with a written report submitted within 24 hours, as needed
• Demonstrates a positive problem-solving attitude to staff, physicians and peers
• Serves as a supportive change agent for Care Management model processes
• Acts as a role model for Care Management department staff 
• Encourages team member engagement
• Maintains open communication with staff 
• Assists with staff performance reviews/evaluations
• Provides support and oversight with progressive corrective action plans
• Balances schedules to meet department needs prior to posting
• Communicates changes to expected schedule; minimizes unscheduled absences
• Plans job responsibilities for maximum utilization of staff
• Resolves daily staffing issues

What You Will Need:

• Registered Nurse: BSN or ADN - related Bachelor's degree or Social Worker BSW
• 2 years of experience in direct Care Mangement with increasing level of responsibility
• State specific RN license if a nurse
• CCM,ACM,or RN-BC in Care Mangement Preferred

Job Summary:

The Care Management Supervisor is under the general leadership of the Care Management Manager or Facility Director and assists in monitoring and performing the daily operations and supervision of team members in the Care Management department.

The Care Management Supervisor is responsible for the daily front line operations as assigned by the Care Management Manager or Facility Director. The Care Management Supervisor will serve as the primary point of contact for the Care Managers, Social Workers, and patients, to provide mitigation for any barriers/concerns that may arise on the inpatient units, The Care Management Supervisor will be responsible for supporting positive and safe patient outcomes, employee evaluations, and customer experience.