Abrazo Arrowhead Campus (located at 67th Avenue and Union Hills, in Glendale) we take looking after our employees as seriously as we take looking after our patients. From the moment you walk through the doors, you�ll notice there�s a personal touch to everything we do, whether it�s a friendly volunteer at the information desk, or our dedicated colleagues helping each other to provide outstanding, safe, high quality care to our patients and their family members. We�re as proud of the recognition we�ve received, such as the 2013 Pioneer Award for Quality, or the Hospital Safety Score of �A� by The Leapfrog Group five times in a row (2012 - 2016) as we are proud of our excellent employee engagement and the countless stories of our colleagues going the extra mile to exceed our patients expectations.
Position Summary
Position responsible for maintaining and coordinating the service schedule for non-surgical areas. Monitors and schedules all outpatient cases. Records all pertinent information into the scheduling book for pre-procedure phone calls and references. Maintains good rapport and working relations with internal and external customers. This position may verify insurance eligibility. Qualifications: MINIMUM EDUCATION: High School Diploma or equivalent GED.
MINIMUM EXPERIENCE: One-year experience as a Surgery Scheduler in an acute care hospital required.
SPECIAL SKILLS: Must have knowledge of basic mathematics. Requires considerable logic and understanding to analyze problem and determine course of action. Proficient at interpersonal relationships. Reads, writes and orally communicates at a level to correctly explain information. Must have the ability to operate a telephone, computer, copy machine, and fax machine as required. Requires attention to detail. Works regularly with confidential information. Must be familiar with medical terminology. Bi-lingual preferred.
The requirements of this position go beyond scheduling cases, you will be on the phone with our physician customers as well as face to face in the department. A level of customer services and understanding of patient privacy is a top priority.
#LI-CH Job: Clerical/Administrative Primary Location: Glendale, Arizona Facility: Abrazo Arrowhead Campus Job Type: Full-time Shift Type: Days Employment practices will not be influenced or affected by an applicant�s or employee�s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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