Top Reasons to work at AdventHealth - Orlando

• Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
• serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
• AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
• We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year

You Will Be Responsible For:

Demonstrates, through behavior, AdventHealthâ™s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.

• Serves as a change agent and process facilitator for tactical improvement initiatives.
• Conducts analysis, documents process, develops and implements effective controls, and optimizes processes to increase operational performance and reduce costs.
• Utilizes PI principles and tools, including value stream maps, standard work, 6s, visual management, facilitation, and change management skills to support continuous improvement.
• Prioritize and manage multiple competing projects, deadlines, and customer relationships.
• Maintains accurate documentation and status of project timeline and keep team stakeholders and executive leadership informed of project status. Proactively identify potential project risks and take steps to mitigate them.
• Facilitates cross-functional meetings and discussions to address roadblocks and ensure critical milestones and deliverables are completed in a timely manner. Travels between local locations as required for meetings & observations.

What You Will Need:

• Associate degree with six or more years of relevant experience, or
• Bachelor's degree with four or more years of relevant experience, or
• Master's degree with two or more years of relevant experience in Engineering, Healthcare, Business, or related field
• Proven experience leading process improvement projects, preferably in a complex organizational environment
• Lean Manufacturing/Lean Six Sigma Green Belt or other equivalent quality certification
• Solid understanding and application of data collection/analysis tools & methodologies
• Well-versed in process mapping, root cause analysis, statistical controls

• Familiarity with MS Project, Analytical & Data Visualization Software (Minitab, Tableau, Etc.)
• Project Management Experience
• Clinical licensure
• Certified Associate in Project Management (CAPM)
• Change Management Certification
• Agile Certified Scrum Master

The Process Improvement Specialist II position is responsible for independently scoping and leading the successful management and execution of tactical improvement initiatives.  The candidate is expected at a minimum to be well-versed with the concepts, principles, and theories behind continuous process improvement and total quality management. A qualified candidate must be able to prioritize and manage multiple competing projects, deadlines, and customer relationships, while interacting effectively with stakeholders at all organizational levels, including senior executives & physicians, to affect change within the organization.  A successful candidate should be able to transfer clientsâ™ perceptions of problems into viable solutions and actionable items, utilizing diplomacy and flexibility in response to clientsâ™ changing concerns, while maintaining oversight of cost, schedule, and quality to ensure that critical milestones and deliverables are completed in a timely manner. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.