As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Position Summary:
Provides direction to the Claims Unit team while monitoring daily workflows, examiner assignments and production, and ensuring compliance with health plan and regulatory requirements.
Degree of Supervision:
This position reports to the Operations Director and requires minimum degree of supervision to ensure tasks are appropriately prioritized.
Job Duties and Essential Functions:
Responsible for compliance of all claims regardless of department where the claim is pending.
Monitors inventory reports and assigns work queues based on staffing and/or volume re-assess, identifies and distributes unprocessed work to staff on a first-in first-out basis or other established priorities.
Works collectively with all levels of management and staff to ensure compliance with inventory production and timeliness standards including but not limited to QC, T&C, Eligibility, UM, Compliance, and Operations Departments.
Reviews daily operational reports throughout the day to assure compliance.
Maintains controls to insure that all claims are processed within regulatory requirements.
Reviews daily production reports to monitor and counsel staff not meeting the established production requirements.
Reviews monthly report cards to train and counsel staff that is consistently not meeting quality standards.
Identifies training for staff failing to meet established minimum production and quality objectives.
Updates and implements department training materials, approved policies and procedures, and such other approved reference materials as may be required for performance of the examiner�s job functions.
Holds regular unit meetings to review new policies and procedures and training issues.
Completes Corrective Action Plans for the Claims department by the requested due dates.
Maintains and keeps in total confidence, all files, documents and records that pertain to the operation of the business.
Attends internal and external meetings/trainings as necessary.
Manages staff hours and attendance
Assesses inventory vs. resources and provides overtime and inventory reduction plans when necessary
Available to work extended hours and weekends.
Qualifications:
Physical Requirements:
Light physical effort (lift up to 10lbs). Mostly sedentary work. Regularly needs to be able to bend, stoop and reach to file.
Educational Requirements:
High school diploma is required.
Experience/Skills Requirements:
Over 4 years experience in processing managed care health claims. Must have good understanding of various coding concepts (ICD9 CM, HCPCS, CPT, ASC, etc.). Requires a working knowledge of managed care concepts and regulatory requirements, particularly as relates to timeliness. Must have keyboarding skills and ability to read and write English. Must be able to assess work volumes versus resources. Needs to be able to communicate in a clear and concise manner. Needs basic understanding of word processing and spreadsheet applications; Microsoft Office experience is preferred. Must have keyboarding skills. Must have strong written and verbal communication skills. Must possess problem solving abilities and the ability to multi-task in a demanding environment.
Job: Managers and Directors
Primary Location: Encino, California
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicant�s or employee�s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 2005042237
About Conifer Health Solutions
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with 112,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 65 hospitals and approximately 510 other healthcare facilities, including surgical hospitals, ambulatory surgery centers, urgent care and imaging centers and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.
