This position is responsible for contacting patients before discharge for all financial obligations by the patients. This position reviews applications for financial assistance and can assist in screening patients for Medicaid and Indigent Care, etc. Provides estimated quotes as requested and negotiates prompt pay discounts and makes payment arrangements on high dollar deductibles and co-pays. Answers incoming calls from patients, physician offices and other sources related to financial questions. Work all self-pay accounts for payment and refers to supervisor for medical necessity review with ordering physician.
High School Diploma or GED
1-2 years insurance experience
2-3 years of Clerical Experience
Accuracy in typing and knowledge of computers and internet service.
Fax Machine and Multi-line Telephone
Self-motivated and directed, dependable, with strong organizational skills, excellent customer service skills. Pleasant, friendly profession voice. Strong prioritization & problem solving skills
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.