NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Faculty Group Practice Patient Care Assistant.

In this role, the successful candidate will be responsible for assisting  the RN/LPN in the care of patients and families by completing assigned patient care tasks; provides competent, safe, and compassionate care with emphasis on an understanding of the challenges faced by hospitalization, undergoing procedures or diagnostic tests; demonstrates NYULMC Core Values in all aspects of job performance.

Job Responsibilities:.

• Assists in emergency situations as directed.
• Demonstrates understanding of infection prevention and control standards.
• Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms
• Assists in maintaining safety and comfort needs of patients.
• Assists in data collection and activities as assigned
• Observes general behavior and reports same to nursing staff to whom patient is assigned.
• Completes delegated responsibilities as directed by the Nursing Staff or MDs. 
• Performs other duties as assigned.

Additional Position Specifics Responsibilities:

Provides reception assistance (i.e. greet patients, answer calls, requests for assistance are directed to proper
individual, etc.) Screens telephone callers in pleasant and a professional manner; handles calls; take messages or
directs caller to appropriate person or area. Monitors intake work queue for timely intake completion. Responsible
for patient check-in and check-out. Gathers all patient demographic related data and materials from patients and/or
their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility
electronically, takes their picture and asks them to use Patient Secure. On subsequent visits, asks them to verify
demographic info and makes any necessary edits. Collect and ask patients to sign patient related documents
including HIPAA, MSPQ, ABN, etc. Follow up with patients and/or their representatives, physician offices, etc. to
gather missing data and materials in order to complete the intake process, or refers to more senior level staff.
Schedules routine appointments and follow ups for visits and procedures that do not require/or have already been
pre-authorized. Refers all inquiries regarding pre-authorizations/certifications to the Medical Secretary. Scan all
necessary documents (insurance cards, lab requisitions, etc.) into the intake system. Maintains supplies and
cleanliness of space, restocks supplies as needed. Notifies supervisor of any shortage of supplies. Performs other
related duties as needed by providers and supervisors.

Minimum Qualifications:

High school graduate or equivalent required. 

Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills; proficiency in venipuncture and phlebotomy required.

Minimum of one year of experience, as a Patient Care Assistant within the last two years.

Preferred Qualifications:

Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant
Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant
(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare
Association (NHA)). Some college preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Grossman School of Medicine's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.