Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.  Under general supervision, is responsible for processing insurance claims, expediting billing and payments for insurance claims.  Performs outgoing calls and correspondence to patients and insurance companies to obtain necessary information for accurate billing.  Utilizes the Discern Notify tool to communicate with other departments regarding any necessary updates to ensure an accurate claim.  Responds to incoming calls requesting additional information and/or checking status of billings.  Adheres to Florida Hospital Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.