IT Research Analyst | AdventHealth Information Technology

Location Address: 902 Inspiration Avenue, Altamonte Springs, Florida 32714

Top Reasons to Work at AdventHealth Corporate

• Great benefits
• Immediate Health Insurance Coverage
• Career growth and advancement potential
• Award-winning IT Department

Work Hours/Shift:

• Full-Time, Monday – Friday

You Will Be Responsible For:

• Supports a research IT portfolio (including regulatory management, financial management, and/or study management products and capabilities)
• Responsible for delivering projects on time, within budget, and per approved plans
• Supports applications; including designing, building, testing/test scripts, training, utilization metrics and change control processes
• Optimizes, maintains, and supports applications as required; including on-call and technical escalation support
• Follows IT product Standard Operating Procedures and Work Instructions
• Complies with and advocates for AdventHealth Information Security policies and procedures
• Supports complex problem analysis, issue resolution, and application enhancement/optimization of use
• Shares and employs best practices throughout the organization
• Supports Key Performance Indicators for vendors, resources, and time to understand the cost-model per IT product and track improvements over time
• Creates and provides data to baseline and improve solution-utilization
• Ensures compliance with all regulatory requirements

What You Will Need:

Education and Experience Required:

• Bachelor’s degree in Computer Science, Information Technology, or related field, OR equivalent experience in healthcare or healthcare IT

Education and Experience Preferred:

• Programming and data processing problem analysis experience with an emphasis in healthcare or business applications

Licensure, Certification or Registration Preferred:

• Clinical Licensure
• Clinical Research Professional or Clinical Research Coordinator national certification (SoCRA or ACRP)

Knowledge and Skills Required:

• Effectively analyzes complex problems and leads/influences teams towards resolution
• Excellent presentation, communication, and organization skills
• High degree of resilience, persistence and the ability to thrive in an environment of rapid change
• Results-oriented individual with a reputation of doing what it takes to get the job done

Job Summary:

The IT-Research Analyst is responsible for implementing, testing, troubleshooting, and maintaining a portfolio of research related IT products and capabilities across AdventHealth. This portfolio includes regulatory management, financial management, and/or study management IT-products and capabilities.

This position supports AdventHealth research programs across the company. This position supports the design, build, and configuration of research information systems as well as project delivery, portfolio management, and performance analytics. Under the supervision of an IT-Manager, this position grows as a subject matter expert of research IT products across AdventHealth’s highly-matrixed, integrated delivery network. The IT-Research Analyst supports relationships with AdventHealth research operations leaders and key stakeholders (independent/employed physicians, employees, vendors) to facilitate the delivery of IT products and services.

As part of a service organization, the IT-Research Analyst actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.