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Duke University Health System
Durham, North Carolina
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Gainesville, Georgia
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Patient Financial Services Representative
Overview This position is responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts and/or resolving complex customer service issues. Understands the revenue cycle and the importance of evaluating and securing all appropriate financial resources for patients to maximize reimbursement to the health system. Servces as contact for PFS Representatives 1 regarding questions/account issue resolution. Mentors and trains staff in the PFS Representative 1 position. NOTE: This is aREMOTE position. Fairview will provide equipment to include computer, keyboard, mouse, 2 monitor, but high speed internet is required to be available. Responsibilities/Job Des
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