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AdventHealth
Orlando, Florida
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Lead Referral Navigator
Description Job Overview This position will be responsible for providing leadership assistance across multidisciplinary teams and supporting immediate needs from the Referral Management Coordinators. Will validate details within patient level encounters as it relates to referrals and authorizations, collaborates with clinical resources for coordination and triaging to expedite timely patient needs, and provides the highest level of customer service to referring providers and patients. Takes a lead role in complex situations when there is a need to achieve results. Reports directly to the Referral Management Supervisor and will communicate and coordinate needs associated with patient and provider escalations, process gaps, and employee needs. Provi
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