Referral Coordinator -AdventHealth Medical Group

Top Reasons to work at AdventHealth Medical Group

• Faith based & mission driven organization
• Central Florida’s premier multi-specialty medical group
• Comprehensive Employee Benefits such as Educational Reimbursement
• CREATION Health employee wellness and lifestyle programs
• Positive working climate to support a work life balance

• Answers non-clinical questions for patients and family members and routes all other calls correctly.
• Obtains physician approval for referrals and hospital admissions.
• Contacts insurance company for referral number or pre-certification/authorization.
• Schedules hospital admissions, outpatient procedures/tests and notifies patient of appointment and referral number the same day it is obtained.
• Serves as liaison between the insurance company, the patient and the physician.
• Obtains medical records from specialists or hospital to process the referral or hospital authorization.

What You Will Need:

• High school graduate or equivalent.
• One year of ICD-9 and CPT-4 coding experience preferred.
• Experience with computers is required.
• Must be willing to float to other AdventHealth practices, within reason, when patient load, vacation schedules etc. make it necessary.

The Referral Coordinator is responsible for receiving referral requests, obtaining physician approval, processing medical records requests pertaining to referrals and processing the referral.  Schedules appointments with the referral when necessary.  Serves as liaison between patient and medical support staff with regards to referrals.