Fairview is looking for a Patient Financial Services Representative to join our team.
This position is responsible for providing Fairview Health Services patients an understanding of the billing and insurance processing of their healthcare services.
Responsibilities/Job Description
Responsibilites include:
Counsel patients on financial solutions available to them either through direct payments, payment plans, or screening for qualification for assistance programs.
Manage both hospital and physician accounts in all systems and understand in depth the Registration, Hospital Billing, and Clinic Billing functions that are necessary to resolve accounts.
Be well-versed in collection practices, understanding of the Attorney General Requirements
Liaison with bad debt vendors when needed.
Have detailed knowledge of the Functions within the Revenue Cycle and howit interacts in the life of a patient account.
To be successful in this position you must:
Maintain the best practice routine per department guidelines.
Demonstrate a high degree of proficiency in billing and/or collection of multiple payer's (both government and non-government) billing and collection practices.
Manage accuracy of accounts to insure appropriate billing and compliance with patient privacy and data integrity.
Qualifications
Required:
Two or more years customer service experience
Preferred:
Associate's Degree.
2+ years in Healthcare Customer Service.
3 years' experience in a hospital or clinic business office.
4 years in a customer service role with 6 months to 1 year of that experience in hospital billing and follow-up experience.
EPIC experience.
Additional Requirements:
This individual should have strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc.).
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, ...Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.
