We are undergoing a major digital transformation in support of our mission and are bringing onboard a new Senior Director of User Experience Design . This is a rare opportunity for a design leader to make a tangible plan as to what design means for us as an organization, evangelize design with organizational leaders and formalize our community, practices and policies. We are eager to launch a shared philosophy to spread across the organization.
This role is apart of our reactivation phase and is currently on site Wed &Thur weekly.
About our current team:
We have been bringing human centered design to MSK projects over the past 11 years. Our work is multi-disciplinary, driven by organizational strategy and pushing innovation in care delivery and experience. Our dedicated team of design strategists bring a diverse and deep set of experiences and expertise.
What's exciting and unique about this opportunity:
Define and elevate design to an enabling organizational capability as a core strategic pillar.
Have a concrete impact on innovation and transformation across how we deliver care and the patient experience.
Partner with mission-driven, patient centered and passionate teams.
Driveinnovation through building organizational design capabilities and design culture
Reimaginethe role of design across the organization andbuild design as an enabling strategy acrossMSK.
Build and develop a high performing team of designers and provide design leadership and direction.
Fostering and nurturecollaborative creativity across disciplines (e.g.Product management, technology, clinical, operations, quality and safety).
Overseedesign activities and creation of design competencies with the goal of delivering innovative solutions that address institutional strategic objectives and supports organizational transformation.
Drivean understanding and excitement about design at MSK, working with leadership (Memorial Hospital, MSK Corporate, & Sloan Kettering Institute) to foster design of innovative programs, spaces, services, communications and operational processes from inception through idea prototyping and translation to implementation.
15+ years of experience delivering human-centered, innovated design concepts in complex systems
Demonstrated experience building design capabilities andteamswithinorganizations
Competitive compensation packages | Generous Vacation, Sick time + 12 holidays to recharge & refuel | Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care | 403b retirement savings plan match | Tuition Reimbursement | 12 Weeks Maternity/Paternity & Adoption Assistance | Commuter Spending Account | Fitness Discounts & Wellness Program | Resource Networks | Life Insurance & Disability | Remote Flexibility
We believe in communication, transparency, and thinking beyond your 8-hour day @ MSK. Its important to us that you have a sense of impact, community, work/life balance and personal well-being to be and feel your best.
Internal Number: 2021-48827
About Memorial Sloan Kettering Cancer Center
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.