Christiana Care is looking for an Office Assistant to join Pediatric Associates in our MAPII location.
This position is the first point of contact between the practice and the patient and is responsible for creating a friendly, welcoming calm and efficient environment for the practice. The Office Assistant serves patients with poise and compassion, fields phone calls, answers patient questions, schedules appointments, registers patients and updates EMR and represents the entire practice every time there is interaction with a patient. Knowledge of Allscripts EMR, preferred.
If you're passionate about serving our patients with Love and Excellence, and have interest in working in a fast-paced practice, we would like for you to consider applying for this position!
Monday - Friday -7:30 a.m. to 5:00 p.m.
Saturday - 8:00 a.m. - 12:00 noon (on rotating basis)
Education and experience requirements:
High School Graduate or equivalent
Experience in a medical office setting preferred
An equivalent combination of education and experience may be substituted.
Knowledge, skill, and ability requirements:
Knowledge of insurance carriers
Preferred knowledge of ICD, CPT Codes & Medical Terminology
Knowledge of physician office systems and practices
Ability to work with computers
Knowledge of referral process
Must maintain patient confidential information
Must possess excellent customer service skills and warm welcoming demeanor
Must display good oral and written communication skills
Must be detail oriented to ensure tasks are completed
Internal Number: JR54922
About ChristianaCare Health System
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.