Patient Care Coordinator - AdventHealth Imaging West Florida
Location Address: Tampa, FL
Top Reasons to Work at AdventHealth Imaging Florida
Rollover PDO with service year increases in accrual
Comprehensive benefits package; including tuition reimbursement and matching 403b plan
Patient facing positions receiving company paid initial sets of scrubs
Company Discount programs
Full Time Days
You Will Be Responsible For:
Demonstrates through behavior AdventHealth’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork
Drives customer service initiatives by creating and owning the patient experience
Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously
Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data.
Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration
Verifies insurance eligibility.
Prepares, processes, and files the medical record for each patient as required by patient type
Verifies codes are entered into the Electronic Medical Record (EMR)
Participates in departmental performance improvement initiatives
Perform other duties as assigned.
High school diploma or equivalent
Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements
Ability to operate a computer, copier, fax and scanner
Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds
Patient Registration Coordinator is accountable for the patient’s first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.