TOP REASONS TO WORK AT ADVENTHEALTH HENDERSONVILLE
Join a family of caregivers who provide whole person care; body - mind - spirit, to people living in communities accross Western North Carolina.
AdventHealth Hendersonville offers the uncommon compassion of a hometown community hospital powered by the support of a national healthcare system enabling it to provide services, technologies, and facilities to meet the whole health needs of our communities.
Faith based organization that extends Christ's healting ministry to every person, every time.
Co-workers who feel like family and together deliver on our Service Standards of Keep Me Safe, Love Me, Make It Easy, Own it.
As a part of the more than 1,100 team members who make up AdventHealth Hendersonville, you will enjoy competitive salaries, exceptional benefits and opportunities for growth and leadership development.
Work Hours Shift
Full Time, 40 hrs per week
YOU WILL BE RESPONSIBLE FOR
Demonstrates knowledge and skills necessary to assess the psychological, social, environment and financial impact of illness and hospitalization on the patient/family, identifying age-specific needs adapting interventions accordingly.
Communicates with patient/parent/family regarding health issues and/or concerns based on their level of comprehension, understanding and readiness to learn.
Demonstrates the knowledge and ability to identify and facilitate access to developmentally appropriate referrals and resources in-order to meet the patient's/family's post-hospital needs.
Completes a comprehensive assessment on patients referred for psychosocial intervention and level of care needs at transition..
Completes discharge planning assessment to assess the psychological, social, environmental, and financial-impact of illness and hospitalization on patient and family.
Performs ongoing reassessments which accurately reflect patient's physical/functional, emotional, social, spiritual, financial, development, and educational needs.
Identifies cultural considerations which may impact the plan of care and educates staff
Communicates with physician and interdisciplinary team regarding complex discharge planning or psychosocial issues which impact the plan of care.
Shares relevant points from assessment with team during unit interdisciplinary rounds.
Develops, Coordinates, and Implements a Discharge Plan for Patient
Based on assessment outcome, recommends a discharge plan to physician, patient, and family.
Provides proactive planning and creative solutions to facilitate seamless care, and patient movement to the appropriate post-hospital level of care in a timely manner.
Through supportive intervention and education, facilitates patient/family decision-making and actions needed to accomplish a safe and appropriate discharge plan.
Discusses insurance benefits for covered services, and preferred providers, with payers; and provides this information to patient/family.
Arranges complex discharges to skilled nursing, rehabilitation and assisted living facilities as indicated by particular needs of clinical area assigned.
Makes referrals based on psychosocial needs such as mental health services, substance abuse rehabilitation, homeless placement (i.e., shelters), as well as financial (i.e., insurance) and medication assistance.
Utilize problem-solving skills to manage difficult cases, including those involving delays (special attention to re-admissions, long length-of-stays, and indigent cases).
Provides psychosocial expertise and services to patients/families, physicians and hospital staff to support the plan of care.
Contributes to patient individualized plan of care based on expertise regarding psychosocial, cultural, developmental, and ethical issues.
Provides patient/family counseling for psychological adjustment to consequences of illness and/or hospitalization, including facilitating acceptance of the discharge plan and emotional preparation for life changes.
Assesses and reports suspected child, elder, and disabled adult abuse or neglect and serves as communication link between patient, family, protective services, law enforcement, and physician to ensure safety of the patient, minimal disruption of patient care, and emotional support.
Provides assessment, counseling, and referrals in domestic violence situations. P
Provides interventions for end of life decision-making and acts as liaison with the Palliative Care or Hospice team.
Offer bereavement support, and appropriate referrals for bereavement services following death events.
Provides education for nursing and other staff on psychosocial issues such as emotional impact of various illnesses, domestic violence, advance directives, cultural considerations, development issues, etc.
Identifies and updates current information on community resources.
Maintains knowledge of current managed care contracts, federal statutes, regulations and procedures and applies them in performance of review activities.
Enhances professional knowledge & development through participation in educational programs and in-service meetings. Stays current with journal articles etc.
Completes annual mandatory education.
Honor's patient's rights by following privacy guidelines and code of ethics
Demonstrates honesty and fairness in all actions and behaviors and accepts accountability for ones actions.
Recognize and anticipate the needs of others and go beyond their job to exceed expectations of those we serve.
Greets everyone they encounter with a smile, using caring tone during conversations, and makes frequent and appropriate eye contact.
Use common courtesy practices such as helping lost individuals, saying please and thank you, and knocking on a patientâ€™s door before entering.
Proactively support a culture of safety and quality.
Listen respectfully and avoid defensiveness in verbal and non-verbal communication. Exhibit willingness to assist co-workers.
Display support in organizational decisions in their communication and actions.
Refrains from gossiping and spreading rumors.
Looks for opportunities to support, recognize and celebrate teamwork.
Conduct themselves in a calm and collected manner always
Take responsibility for decisions, actions and results and deliver on commitments
Practice financial responsibility
Cooperate and collaborate with team members and others
Comply with the Employee Code of Conduct and all other Hospital Institutional Policies and Procedures
Demonstrate compliance with all federal, state and local laws; rules and government
Demonstrate effective communication skills with all team members, patients and families.
Maintain satisfactory participation and attendance at required and non-required meetings and staff development programs
Promote evidence of adherence to the hospital confidentiality policy.
WHAT YOU WILL NEED
Master's Degree from a Council on Social Work Education (CSWE) accredited school of social work or Master of Mental Health Counseling or Master in Health Services required.
One year post-Master's Degree attainment experience in counseling or health care related social work preferred.
Excellent interpersonal skills, oral and written communication skills required.
PC application familiarity (i.e., electronic medical record documentation, Word Processing, spreadsheet interpretation).
To assist in meeting the psychosocial needs of patients and families and facilitate discharge; planning and coordination in situations where more complex post-hospital care needs exist; provides counseling to address the impact of illness on the patient/family system; applies knowledge of age/developmental issues to assist in the patient's adjustment and healing.
The Social Worker Case Manager is accountable for the organization, to facilitate the flow of patients to the next site (level) of care including inpatient acute care, community services or transfer to another facility/campus, sequence of services and resources that are necessary and appropriate for the achievement of patient care outcomes within effective time frames on a specific group of patients. In addition, the Social Worker Case Manager will coordinate the plan of care among all members of the health care team. The Social Worker Case Manager must have the professional ability to practice under minimal supervision and perform the following seven essential activities of Case Management: Appropriateness of Setting, Assessment, Planning, Implementation, Coordination, Monitoring and Evaluation, with emphasis on avoiding avoidable admissions in the ED setting, facilitate appropriate follow-up for a smooth transition from the ED to community, decreasing length of stay and monitoring cost effective health care across the continuum of care. The Social Worker Case Manager must continually review the patient to facilitate status, patient needs with the appropriate level and type of medical, psychosocial, or social service as they relate across the continuum of care.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.