Are you looking to enhance your leadership skills in an exciting and innovative field and have a passion for helping others? We have a great career opportunity for you within Fairview Pharmacy Services Specialty/Mail Order department. Join the largest health system based specialty pharmacy in the nation as a Pharmacy Technician Supervisor!In this role, you would work as part of a team to provide overall day-to-day supervision to the pharmacy technician staff in a call center environment.
This position provides telephone support to pharmacy patients, providers and pharmacies ensuring that patients are eligible for and receive prescribed medications in an accurate and timely manner via appropriate delivery methods. This includes patient tracking, processing of patient claims, customer service, issue resolution and/or escalation.
Complete intake process for mail order, specialty, transplant and limited distribution pharmacy patients including new patient enrollment, insurance verification, and medication refill and delivery schedule.
Under the direction of the pharmacist, receive prescription/orders from patients, process manually or using the appropriate computer system and protocols in an accurate and timely manner in accordance with all legal, regulatory agency and Fairview requirements.
Coordinate ordering, delivery of medications, supplies and equipment to patients and clinical areas as requested.
Other responsibilities as assigned including but not limited to: back up phone coverage, data collection, reporting, process improvement and maintenance of patient education materials.
One year experience as a pharmacy technician in a call center environment
Registered Technician with Minnesota Board of Pharmacy
Pharmacy certification with the Pharmacy Technician Certification Board. Other National Pharmacy Technician certification will also be accepted.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider netwo...rk and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.