The purpose of this position is to serve as Supervisory Medical Technologist in the Microbiology department assigned to P&LMS at the James A Haley Veterans' Hospital. The incumbent supervises a large staff of nonsupervisory personnel, at least one GS-11 subordinate. Responsible for monitoring test analyses and specimen exams, along with budget execution. Develops technical policies and procedure manuals, develops performance standards, position descriptions and functional statements. These assignments require specialized training and experience, other duties and responsibilities include, but are not limited to: Employees must have advanced knowledge of specialized and complex subject matter extending beyond the duties of test performance. They have wide latitude for exercising independent judgment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time. Plans and schedules on-going work. Adjusts staffing levels or work procedures. Performs routine testing as necessary to meet workload requirements. Day-to-day supervision of highly complex test performance in the Microbiology section which includes: Routine Microbiology, Mycology, Mycobacteriology, Special Bacteriology, Parasitology and Micro-Molecular areas. Is responsible for monitoring test analyses and specimen examinations to ensure acceptable levels of performance. Assures corrective action is initiated when test performance deviates from established performance specifications. Assures orientation, training, and competency assessment of staff. Insures adequate supply of reagents, controls, consumables and miscellaneous supplies necessary to support testing requirements. Implements and monitors quality management activities. Provides corrective action when desired results are not achieved. Performs the full range of supervisory duties. Recommends appointment, plans and assigns work, gives advice and counsel, and evaluates work of subordinates. Chooses methods for achieving work goals, objectives, and management strategies. Works in conjunction with leadership to eliminate waste and variation while increasing the effectiveness and efficiency of laboratory and hospital operations. Assists in identification and selection of methods that will provide standardized work and assure the proper application of standards set by accrediting bodies that include JC, CLIA, and CAP. The employee will develop, select, and practice techniques that provide for efficient and effective processes as directed. Works within the laboratory sections to assure P&LMS performance measures are met. Incumbent will proactively engage in accomplishing successful facility/service measures (e.g. STAT turnaround times, provider and patient satisfaction surveys, critical values etc.). Ensures instrumentation, reagents, supplies, instruments and the laboratory environment are maintained at the appropriate temperature, humidity, and atmosphere as applicable and appropriate. Knows how to address alerts and document out-of-range parameters using the facility's temperature monitoring computer program. Understands the laboratory's contingency plan and the need to inform the supervisor or designee of any issues. Submit work orders as needed. Supervisors will help define process quality issues, measure current process performance, analyze root cause defects, and will help develop targeted process improvement opportunities. Supervisors will coach, mentor, and train employees concerning initiatives focused on the sustained improvement of department processes. Supervisors will facilitate the integration of process improvement practices within the department and drive a culture for sustained and continuous improvement. Supervisors will interface directly with the laboratory process improvement team to drive process improvement strategy and to effectively/efficiently achieve process improvement objectives. Supervisory Controls: Directly accountable to the Chief of Microbiology, P&LMS, works independently; supervision is mainly advisory in nature. Provides first line supervision to the Microbiology section which include: Routine Microbiology, Mycology, Mycobacteriology, Special Bacteriology, Parasitology and Micro-Molecular areas. Communicates with the evening and night shift supervisors following the established hand-off policy. Responsible for informing the Chief of Microbiology, P&LMS of major problems and decisions in these areas. Work Schedule: Monday - Friday 7:30 a.m. - 4:00 p.m. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.