This position is responsible for completing the registration process within Patient Access and creating the first impression of Fairview's services to patients and families and other external customers. The Patient Access Services (PAS) Representative must be able to articulate information in a manner that patients, guarantors and family members understand and so they know what to expect and have an understanding of their financial responsibilities.
Hours are 5p-130a
Schedule- Week one- work M, F, Sa Su. Week two- work W, Th
The PAS Representative will be responsible for completing the pre-registration, registration, insurance verification, benefits verification, co-pay collections - - as well as interviewing patients and guarantors to obtain: demographicinformation, insurance information, consents, and any other registration specific needs. The PAS representative will also work with medical staff, nursing, ancillary departments, insurancepayorsand other external sources.
Education High school diploma or GED Experience 1 to 2 years customer service experience and basic knowledge of word processing, spreadsheet applications and Internet.
Education Secondary education
Experience with automated patient account system One year admitting or hospital/clinic registration experience and/or health insurance experience
Fairview internal applicants currently in a Level II position within the PAS job family, will qualify for a Level II position.
External applicants will only qualify for a Level I position and the Career Ladder process will be explained if there is an interview.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership ...with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.