The incumbent serves as Lead Pharmacy Technician in the Outpatient section of Pharmacy Service. The incumbent supervises the technical functions of the outpatient pharmacy (window and mail dispensing), and monthly ward inspections in the pharmacy. The outpatient pharmacy operates M-F, 8:00 am to 6 pm. Administrative a. Responsible for planning, directing, coordinating and controlling the technician workflow of the outpatient pharmacy. b. Coordinates and assures completion of technician workload. The incumbent reassigns technicians to cover absences, specific tasks or workload requirements, and adjusts work assignments and fills in accordingly. c. Observes technician staff, seeks methods to improve the general work flow and makes recommendations when appropriate. d. Identifies areas where operating efficiency and/or personal proficiency may be achieved. e. Responsible for the reliable operation of the automated dispensing systems and independently resolves various questions and problems which arise that might affect the Pharmacy. f. Responsible for overseeing or gathering data to be used in operational reports, inventory records, or budget analysis and forecasting. g. Responsible for maintaining stock control and insuring that drugs and supply items are on hand in sufficient quantities to meet demands. h. The incumbent evaluates performance of personnel assigned. Provides input to the supervisor of all aspects of performance to include recognition of outstanding performance, disciplinary problems, reassignments and training needs of technical personnel. Technical a. Responsible for the orientation and training of newly assigned personnel in the pharmacy area. Assures that technical training forms are completed following training. Assures that yearly competencies are performed as appropriate. b. Identifies, provides or makes provisions for developmental and training needs of employees. c. Responsible for ensuring timely performance of a satisfactory amount and quality of work by section personnel. This includes spot checking the work in progress to ensure work is being performed pursuant to instructions. Makes on the spot corrections to ensure work meets prescribed standards (e.g., accepting, amending or rejecting work). d. Instructs all technical personnel as to the proper maintenance, and safety requirements of equipment used in the outpatient section. Monitors equipment and gets feed back as to any problems or maintenance required. Responsible for notifying the manufacturer & Biomed of necessary repairs or maintenance of equipment. e. Assures availability of pharmaceuticals in a manner which avoids preventable shortages, outages or conditions of excessive stock. Communicates all low inventory levels which require immediate action directly to the procurement staff. f. In the absence of technician support, the incumbent carries out the full range of technical support functions in the inpatient and outpatient areas. Supervisory Controls The work is assigned in terms of objectives, goals, and deadlines by the supervising pharmacist. The incumbent independently plans and carries out day-to-day operations and handles problems and deviations in the work assignments in accordance with policies, training and accepted practices in the Service. Work is reviewed for adequacy of results. Work Schedule: Full Time, Monday - Friday, 8 A.M. to 4:30 P.M. Telework: Not Available Virtual: This is not a virtual position. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.