The incumbent is a bench level Medical Technologist serving in Pathology and Laboratory Medicine Service in the VA Tennessee Valley Healthcare System. P&LMS offers comprehensive and complex laboratory services in an affiliated medical center / healthcare system. The Technologist is usually assigned to a specific work-station, section, or campus. However, cross-training between work-stations or sections is not only encouraged but may also be required. Duties include but are not limited to: Has knowledge of and ability to collect samples appropriate for the tests requested by the physician using the correct preservatives, anticoagulants, collection intervals and /or times, and patient condition (s). Evaluates the suitability of the specimen for analysis, requesting new specimen if determined to be unusable. Prepares specimens for analysis, insuring that the physiologic state of the specimen properties is maintained. Assigns priority to test requests and executes them expeditiously for use in critical care situations. Performs steps of analysis for a full range of standard, routine and specialized tests: (1) selects appropriate method/instrument; (2) performs instrument maintenance and performance checks; (3) prepares reagents / media; (4) calibrates or verifies calibration of the assay; (5) performs analysis and calculates results, if applicable, for control and unknown samples. Conducts quality control procedures on equipment, reagents, and products and maintains proper records for quality control reports. Adheres to established quality control guidelines as mandated by accrediting agencies (College of American Pathologists, Food and Drug Administration, American Association of Blood Banks, JCAHO, etc.) and as outlined in the appropriate procedure manuals / policies / memoranda. Calibrates, standardizes, adjusts and maintains instruments. Identifies instrument malfunctions and/or unacceptable test system performance by analyzing and interpreting instrument function checks, calibration data, and quality control data and takes the appropriate corrective action. Reviews completed work for clerical errors and unusual or unlikely results; checks possible sources of analytical error and related lab data or other information, and determines the course of action to be taken to verify results. Investigates problems / incompatibilities to determine the appropriate solution and to determine when departure from normal operating procedures is required. Performs additional tests to clarify or confirm abnormal patient results. Reviews / recognizes abnormal results or critical / panic values that require immediate attention. Responsible for the generation / editing / verification of laboratory results from the work area into the hospital computer system. Provides limited direction, work review, and job training to residents, students, or less experienced medical technologists. Works on weekend, holiday, or irregular shifts or in other sections to provide laboratory coverage for routine or emergency procedures as needed or directed by management. Provides patient care which is appropriate to the cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient. The individual must demonstrate the knowledge of changes associated with aging and possess the ability to provide care based upon age related factors. Takes responsibility for maintaining an appropriate reagent supply inventory for an assigned workbench or notifying the lead technologist (or appropriate authority) of shortages prior to depletion. Demonstrates effective communications skills by conveying necessary information accurately, listening effectively, asking pertinent questions where clarification is needed, even under difficult conditions, fostering a professional manner of communication appropriate to the situation. Nurtures cooperation between the laboratory and other areas of the hospital to meet laboratory testing needs. Routinely supports the team concept by making every effort to be cooperative, supportive, and helpful. Exhibits attitude and work practices that increase the effectiveness of the organization and the satisfaction of customers. Consistently responds to all requests for assistance promptly in a friendly, courteous, tactful and cooperative manner. Communication, both oral and/or written is responsive to the customer's needs. Any deficiencies in this area are limited and minor and have no significant adverse impact on either organizational or individual productivity or efficiency. Work Schedule: Off tour; Rotating weekends/holidays. 3:30 PM - 11:30PM Financial Disclosure Report: Not required Relocation/Recruitment Incentives: Not Authorized Relocation Expenses: Not Authorized
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.