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IT Field Svcs Spec III-Correctional Health
Job Summary - CORRECTIONAL HEALTH The IT Field Services Specialist III is responsible for providing support to the users of Harris Health's information technology systems including: PCs, Fax Machines, Mobile carts, End User Computing Mobile Devices, IP Phones, Video Conferencing, TV Headend, PC Operating System, Business Software, Monitors, Thin Clients, Printers and related peripheral equipment related to operating characteristics of current Windows desktop operating system Microsoft Office Suite Facilitating assigned tickets and projects/work orders within the prescribed service level agreement Meeting productivity goals Technical escalation point for team members Documenting technical solutions and sharing with team membe
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