The Clinical Lead - TeleNurse Education is the primary department educator and will serve as a resource person and mentor to the staff. Is responsible for collaborating with all members of the healthcare team to anticipate and address educational needs. Also responsible for the maintenance of and assistance with the following department programs: Telephone Triage, Insurance Pre-Certification, and Quality Assurance. Job Relationships Reports to the TeleNurse Supervisor Principal Responsibilities Assist in curriculum development and coordinate the orientation and training programs for new and experienced staff members. Function as a resource during the planning a