Job Purpose:

The purpose of this position is to provide risk management consultative services to insured entities. This includes (but is not limited to) scheduling and conducting risk assessments, generating risk assessment reports, analyzing claims data and industry trends, participating in business retention and expansion efforts, presenting educational activities and providing risk management education through the delivery of resources and guidance to insured entities.

Essential Duties and Responsibilities:

 Provide risk management consultative services, to include:

• • Coordinating and reporting on risk assessments conducted on-site and virtually throughout the year
  • Assisting and responding to risk management inquiries from insured entities
  • Performing claims analysis to enhance future risk services
  • Participating in retention and expansion efforts
  • Presenting and participating in educational activities as needed
  • Participating on various committees and workgroups, as needed
• Offer assistance and serve as a resource within as well as outside the division
• Provide high-quality service in all areas of responsibility
• Perform additional duties and responsibilities, as required

Specific Skills Required for Position:

• Maintain a professional, service-oriented, approachable image while working with a wide variety of personalities
• Employ excellent writing and presentation skills
• Demonstrate good organizational skills and the ability to work both independently and as a team member
• Exhibit exemplary time management skills
• Function comfortably with Microsoft Office and learn new technologies and software as required
• Must have a valid driver’s license and access to a reliable vehicle; up to 90% field work required
  
  

Internal Contacts:  All divisions within the company

External Contacts:  Insured entities and/or policyholders; healthcare facilities; healthcare quality and/or risk managers; physicians; allied health professionals; practice managers, administrators, and other staff; brokers; attorneys and consultants

Education Required for Position:

• • Bachelor’s degree in healthcare or related field
  • Certification in healthcare risk management, quality or patient safety preferred (Certified Professional in Healthcare Risk Management [CPHRM] a plus)

Experience Required for Position:

• Three to five years working in healthcare with risk management, quality, or comparable experience; clinical experience strongly desired, as is experience in the medical setting
• Experience performing healthcare quality, risk, or patient safety assessments in the healthcare setting
• Experience reviewing healthcare policy and procedures as well as medical record documentation
• Familiarity with clinical/medical terminology a plus

About ISMIE Mutual Insurance Company

ISMIE's innovative risk management and patient safety program has been helping physicians and healthcare professionals reduce exposure, advance their quality of care, and improve defensibility against claims for over 40 years.

Connections working at ISMIE Mutual Insurance Company