by Jamie Carracher

by Jamie Carracher

by Jamie Carracher

by Jamie Carracher

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Pediatrix Medical Group

Nashville, TN, USA

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Centura Health

Colorado Springs, Colorado

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Centura Health

Breckenridge, Colorado

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BJC HealthCare

Saint Louis, Missouri

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Springfield, Missouri

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Centura Health

Johnson City, Kansas

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Centura Health

Lakin, Kansas

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Farmington, Missouri

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Livermore, California

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Denver, Colorado

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Centura Health

Colorado Springs, Colorado

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Lakewood, Colorado

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Denver, Colorado

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Plymouth, Minnesota

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United Health Services

Johnson City, New York

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Centura Health

Lakin, Kansas

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Cross Country Search

Brattleboro, Vermont

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Centura Health

Colorado Springs, Colorado

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Marion, Illinois

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Springfield Clinic

Springfield, Illinois

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Optum

El Paso, Texas

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BJC HealthCare

Farmington, Missouri

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Baylor Scott & White Health

DALLAS, Texas

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Contact Center Spec 1
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to assist as front line support for product and/or service requests. This may include, but not limited to, technical support, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolves routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and


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